FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, upfront pricing with no surprises. Before we start any work, we walk you through exactly what’s going on and what it will cost so you can make the best decision for your home. We don’t believe in high-pressure upsells — just honest recommendations and quality work. We also offer options when possible so you can choose what fits your budget.
- What is your typical process for working with a new customer?
We keep things simple and stress-free: You reach out with your issue We ask a few quick questions to understand what’s going on We schedule a time that works for you (often same or next day) We arrive on time, diagnose the problem, and explain everything clearly Once approved, we get to work and fix it right the first time Our goal is to make the entire process easy, transparent, and fast.
- What education and/or training do you have that relates to your work?
Our team is fully trained, and experienced in residential plumbing, with hands-on experience handling everything from simple repairs to more complex system issues. We stay up to date on best practices, local codes, and modern plumbing solutions to ensure every job is done safely and correctly. (Yeehaw Plumbing is licensed in the state of SC).