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About
PROS Heating and Air your residential heating and air conditioning company. We pride ourselves on providing "Professional, Reliable, and On-time Services" at an honest price. **************
Overview
Hired 76 times
Background checked
5 employees
9 years in business
Business hours
Sun8:00 am - 11:59 pmMon8:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
2017
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Great 4.8
60 reviews
5
92%
4
3%
3
3%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Richard A.
Jan 4, 2017
•
Hired on Thumbtack
He moved my washer connection about 8 feet, move the stove gas line about 10 feet, and repaired a leaky gas line. The work was excellent. Wesley is a nice person. I will hire him again when the new kitchen is almost completed.
Plumbing Drain Repair
Zeb L.
Jul 28, 2017
•
Hired on Thumbtack
Wes gave us a very thorough explanation of what went wrong, how it can be fixed, and gave us temporary solutions to our problems until we can have more extensive repairs be done. I will be hiring him again to perform those repairs as I was impressed with his professionalism and technical knowledge.
Central Air Conditioning Maintenance
Ivy W.
Feb 1, 2017
•
Hired on Thumbtack
Very happy to have Wesley and his wife to get my project completed with a very reasonable price. Wesley is very nice and professional, finding the issue quick and getting part replaced fast, and knows the product he worked on very well. I will definitely recommend him to my friends and family when they need some project done.
Heating System Repair or Maintenance
Rick L.
May 18, 2017
•
Hired on Thumbtack
Very honest and though my repairs will incur some cost I was given options. The previous companies did not do that. Frankie was helpful in explaining my situation and options for my system. He also took pictures to help me understand. Thank you for your help so far we're happy that we called.
Central Air Conditioning Maintenance
Rosiland G.
May 21, 2018
•
Hired on Thumbtack
Phoned on Sunday when problem initiated arranged to fit me in before work at 2:30pm on Monday.Advise me of issues and made recommendations as to the scope of work needed . Gave a reasonable price and work was completed before I needed to leave for work.
Details: 1 toilet • Less than a week ago • Municipal water (most common) • House
Toilet Repair
Credentials
Background Check
Heather Grund
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
PROS will waive the dispatch fee with any major repair or replacement for Plumbing or HVAC. We offer Service Agreements to become a Service Member with PROS for special discounts and pricing(ask the office).
What is your typical process for working with a new customer?
After we make contact on Thumbtack, I have someone from our office reach out to you through text, call, email or messaging. Whatever is convenient for the customer. Then we need your address, telephone number and email to add you to the schedule. The office will coordinate a day and time to take care of your issue. We do have 24/7 Emergency Services after 6pm on weekdays and weekends so if you need us, we will be the ones answering your call!
What education and/or training do you have that relates to your work?
I am NATE Certified, hold a Mechanical Contractor's License and have 15 years of experience in this industry. I started off working for Family and progressed into working for large and small plumbing/heating & air companies all while dreaming of owning a business one day.
