Debbie M. says, "**Edit**
There was a misunderstanding in missed communication. Hammer and Nails did call me several times and I did not receive the messages or missed calls. In the meantime I received my quote and will hire. The fact they cared enough to immediately follow up speaks volumes. I will post pictures of the mini laundry room before and after makeover. Thank you.
I was really hoping I found someone reliable to do a small laundry room project for us. They responded quickly here and even had someone come out the next day to estimate. I waited, and first received a message here that they will call me soon. I called them because it was taking a bit and they apologized that they completely dropped the ball and would get back to me the next day with the estimate. It is now another week and no estimate. I realize our job is not a big one, but no matter big or small every customer should be tended to with the same professional service and prompt response. Now off to find another contractor that I can work with. I have been lucky so far with thumbtack with everyone I have hired so far. I am disappointed in this experience."See more