FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. I charge a flat fee of $35 per room. Unlike other companies who may charge additionally for extras like pet stains and odors, all work is included in the price. For stairs I charge $20 and for furniture I charge $60 for sofas, $50 for love seats, and $25 for recliners. For sectionals I charge $110.
- What is your typical process for working with a new customer?
I am very meticulous when it comes to the work I do. I want to treat my customer's carpet/furniture as if it was my own which is why I take a little longer on the jobs I do. The 360i is an awesome and powerful piece of equipment but it is not perfect. Not all stains can be removed but I will try my best to get the job done. I only do one job a day depending on the number of rooms to be cleaned. All work is guaranteed. The name of the game is repeat business so it is imperative that my customer is satisfied.
- What education and/or training do you have that relates to your work?
I've been in this business for seven years. I worked at a carpet cleaning company for five years prior to going into law enforcement. I wanted to start my own business and I've been doing this for two years now.