FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the space, condition, and frequency of cleaning. We offer discounts for recurring services, and our estimates are always transparent—no hidden fees. We also occasionally offer seasonal promotions or referral bonuses.
- What is your typical process for working with a new customer?
We start with a quick consultation—either online or over the phone—to understand the customer’s needs. Then we schedule a walk-through if necessary, provide a clear quote, and set expectations. On cleaning day, we show up on time, fully equipped, and focus on delivering high-quality service.
- What education and/or training do you have that relates to your work?
Along with years of hands-on experience, I’ve completed training in safety, sanitation, and proper product use. I’ve also received professional insurance coverage and understand both residential and commercial cleaning standards.