Universal Windows Direct Huntsville
About this pro
What makes us and our work different from other companies is that we DO NOT use sub contractors to do our jobs. All jobs are done by Universal Windows employees who are taught and trained in this area specifically. So you know exactly who you have working on your home and not any Tom, or Harry who ever the other window companies decide to sub contract your home out to. We make sure our job is done in a timely and professional manner. Also, the remaining balance is not paid untill you the customer has completed out Completion Certificate and are 100% satisfied. What I like the most about Universal Windows Direct Huntsville is that their a very determined team. They strive to make the best out their work. No matter the job they do their best on every single one and treat it as if it were their own home. Customer Service is #1!
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- What should the customer know about your pricing (e.g., discounts, fees)?We basically have a price guide that we go by.
- What education and/or training do you have that relates to your work?We are always staying up on whats new and what's best. There are Seminars on the web cause cant everyone travel to Ohio (that's where the corporate office is) and they are always doing, teaching, and bringing us new information. We also receive emails of new things all the time.
- How did you get started doing this type of work?We decided to open Universal Windows because it was a great opportunity. My husband has been in the window, door, siding "home improvement" industry for about 16 years. We just thought it was time to put our knowledge and skill to a better use.