FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on your home’s size, condition, and service type to ensure fair and accurate rates. We offer discounts for recurring services (weekly, biweekly, and monthly). A small deposit is required for one-time and deep cleanings to secure your appointment, with the remaining balance due upon completion. Additional fees may apply for heavy buildup, add-ons (like inside oven/fridge, baseboards, or windows), or same-day bookings. We always provide transparent, upfront quotes—no surprises.
- What is your typical process for working with a new customer?
We start with a quick consultation to gather details about your home and cleaning needs. From there, we provide a customized quote and schedule your service. For first-time clients, we typically recommend a deep clean to bring the home to our standard. On cleaning day, our team arrives fully equipped and follows a detailed checklist to ensure consistent, high-quality results. After the service, we follow up to make sure you’re satisfied and discuss ongoing maintenance options if needed.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, proper sanitation practices, and efficient cleaning systems to ensure consistent, high-quality results. We use proven methods, safe product handling, and detailed checklists to maintain standards across every home. We also stay up to date on industry best practices to provide reliable and thorough service our clients can trust.