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Rapid Response Plumbing, Heating & Cooling

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Heater problems

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.
Overview

Hired 512 times

4 similar jobs done near you

Background checked

22 employees

10 years in business

Business hours

Sun6:00 am - 8:00 pmMon6:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered
Heater services needed
Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

86 reviews

5

86%

4

1%

3

3%

2

1%

1

9%

Read reviews that mention:


pro avatar
Sylvia B.

Jan 11, 2026

Hired on Thumbtack

We had Rapid Response replace a leaking water heater that would not keep the water hot. Drake was on time for the assessment, and gave me exact details of the job and when they would arrive to do it. He and Tyler arrived on time to do the job, and Drake called or texted me when he was finished. I can't comment on work quality, because I always wait a while before passing judgement on whether a job was completed accurately. However it has been six days now, and the tenants have not contacted me about any problems.

Details: Repair • Leaks • No hot water • Electric tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Blake T.

Dec 7, 2025

Hired on Thumbtack

Our tech, Mike, absolutely ruled! He came out and knocked out an emergency water heater replacement during the height of Thanksgiving break. Thank you, Mike!

Details: Repair • Leaks • Electric tank • Garage • House

Rapid Response Plumbing, Heating & Cooling's reply
Thank you so much for the kind words! We’re thrilled to hear Mike was able to take care of your emergency, especially during the busy Thanksgiving break. We’ll be sure to pass along your thanks to him!
Water Heater Repair or Maintenance
pro avatar
Michael R.

Sep 15, 2025

Hired on Thumbtack

My experience was outstanding! Neal was very professional and informed me of what the repair was needing. Will use Rapid Response for all my repairs going forward !

Details: Repair • Leaks • Gas tankless • Garage • House

Rapid Response Plumbing, Heating & Cooling's reply
Thank you for the wonderful feedback! We’re thrilled to hear Neal provided professional service and kept you informed throughout the repair. We look forward to helping you with any future repairs!
Water Heater Repair or Maintenance
pro avatar
Lauren-Zoe R.

Jul 8, 2025

Hired on Thumbtack

We had a water main leak and they were able to respond quickly and repair it the same day. They had to dig up the front lawn to get to it, but they planted grass seeds in the dirt and it has regrown nicely.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair
pro avatar
David S.

Jul 8, 2025

Hired on Thumbtack

Very responsive. Provided alternatives and gave me excellent information to allow me to make a decision on the repair process. I greatly appreciated that

Details: Repair • The power is on, but the fan won't run • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
Credentials
Background Check

Jackson Carr

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