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Rapid Response Plumbing, Cooling and Electric

Drain problem
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Why this pro?

This pro provides central air conditioning installation, replacement, and maintenance services, and plumbing pipe repair services, and has been in business for 9 years. Customers say they’re professional, knowledgeable, and quick.

Summarized from the pro's profile. Review their profile for the latest.

About
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.
Overview

Hired 836 times

Background checked

22 employees

10 years in business

Business hours

Sun7:00 am - 8:00 pmMon7:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered
Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

120 reviews

5

86%

4

1%

3

2%

2

2%

1

9%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Boris V.

Sep 2, 2026

•

Hired on Thumbtack

Shane did a great job! Very nice and professional person. He found the issue, fixed it right away. He said it was a simple thing and didn't even charge me for coming! That's what I'd call an honest and reputable service!

Details: Electrical not functioning normally • Wiring • 8 - 10 feet (standard ceiling) • House • Owner

Electrical and Wiring Repair
pro avatar
Allison S.

Aug 6, 2026

•

Hired on Thumbtack

I'm a first-time homeowner, had just moved in, and didn't know why air was barely blowing out of my floor vents. Nick did an assessment for free, quickly found the cause, and thankfully no work was needed. The best part was that Nick took the time to educate me on my system, pointing out the different parts of my HVAC, what they do, and how they work together, and what to look for in the future. I feel like I've found the HVAC company I'll be going to for any future issues. Completely confident they will be honest and do a good job. I'm tempted to sign up for their maintenance membership where they come out routinely to check heat, air, plumbing, and electric.

Details: Basement • Three-story building • Townhouse • Owner

Heating System Repair or Maintenance
pro avatar
Michelle s.

Mar 11, 2026

•

Hired on Thumbtack

All the work they've done has been top notch! They've put in a water heater, put in a new water line, with a drain, and ran a new electric line with a dedicated breaker.

Details: A few pipes • Hook-up appliance or fixture • Install pipe to one or more rooms • House

Plumbing Pipe Installation or Replacement
pro avatar
Sylvia B.

Jan 11, 2026

•

Hired on Thumbtack

We had Rapid Response replace a leaking water heater that would not keep the water hot.

Drake was on time for the assessment, and gave me exact details of the job and when they would arrive to do it. He and Tyler arrived on time to do the job, and Drake called or texted me when he was finished.

I can't comment on work quality, because I always wait a while before passing judgement on whether a job was completed accurately. However it has been six days now, and the tenants have not contacted me about any problems.

Details: Repair • Leaks • No hot water • Electric tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Yvette c.

Sep 3, 2025

•

Hired on Thumbtack

They responded quickly in an emergency pipe break. They stayed until 10:00 pm to fix the problem! I would definitely use them again!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • Burst pipes • Shower or bathtub • Toilet • Part of a larger issue with the plumbing system • House

Rapid Response Plumbing, Cooling and Electric's reply
Thank you for your feedback! We're happy we could help during your emergency and truly appreciate your trust in us. We look forward to working with you again!
Plumbing Pipe Repair
Credentials
Background Check

Jackson Carr