FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can be found on Ready Set Swim! website.
- What is your typical process for working with a new customer?
Contact the new client, find out their water experience, special, goals for taking swimming lessons, special needs or information that would help me to better teach to them, set up/schedule times for swimming lessons. Explain payment, class cancellation, policies/waivers.
- What education and/or training do you have that relates to your work?
I have been a Y USA Swim Instructor for 5 yrs, teaching Parent/Child Group lessons, Preschool and Youth Group lessons as well as Private lessons. My clients range from 6 months (w/parents in the water) to 75 yrs old. I also a stay at home mom to my 4 children, homeschooling them till middle school. All of my training was hands on.