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About
Our service exists to facilitate joy by making property ownership less burdensome and landlord-tenant relationships more peaceful. We are a small, full service, fully licensed and insured real estate firm. As a member of the National Association of Realtors, we are held to the highest standards of ethics, communication, and accountability. We will deliver personal and attentive service. We are the eyes and ears that you need to protect your real estate investment.
We take pride in our commitment to prompt, professional communication. We do our absolute best to ensure that each client and each tenant receives the same care and attention that we would love to have ourselves.
Overview
Hired 14 times
Background checked
6 employees
10 years in business
Business hours
Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
Services offered
Property type
Homes
Apartments
Commercial
Mixed use
Number of properties
Multiple properties
Single
Monthly rental income
$1,000 - $2,500
$2,500 - $5,000
$5,000 - $10,000
$10,000+
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
91 reviews
5
96%
4
2%
3
0%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Andy W.
Dec 5, 2016
•
Hired on Thumbtack
We posted our need for services on Thumbtack and Matt Phillips was prompt and courteous in getting back with us. When circumstances caused us to delay getting started, Matt was the perfect balance of persistent and patient, not crowding us for a response, but occasionally letting us know he was there to help. Although we just have one small rental house for him to manage, we have been treated like a very important client, and all calls and emails have been promptly returned. Best of all, Matt found us some fantastic tenants -- and very quickly. We have been impressed with how professionally each step of the process has gone so far, and we look forward to working with Gemstone.
Property Management
Susan S.
Mar 7, 2017
•
Hired on Thumbtack
We ended up selling our home instead of renting it out but Matt and his team were excellent to work with in the transition time.
Gemstone Solutions Property Management and Realty's reply
Thanks Susan! It was a pleasure working with you.
Property Management
LAKISHA P.
Jul 17, 2016
•
Hired on Thumbtack
Matt works very fast he had my home listed and renters moved in within a week. He goes out of his way to make sure I am satisfied.
Gemstone Solutions Property Management and Realty's reply
Lakisha, it has been a privilege to serve you. I am so glad that you are satisfied with our services.
-Matt
Property Management
Amy b.
Mar 29, 2017
•
Hired on Thumbtack
I hired Matt to manage a rental property that I own and the results were great. Very professional, thorough and kept a steady stream of communication through the process. I highly recommend this company for high quality management!
Gemstone Solutions Property Management and Realty's reply
Thank you Amy. You are wonderful.
Property Management
Kaitlin B.
Apr 22, 2025
•
From Google
Everyone Ive been in contact with here has gone above and beyond to make my rental experience outstanding. Special shout-out to Jon for taking care of any maintenance issues quickly and efficiently!
Gemstone Solutions Property Management and Realty's reply
Thank you so much for the kind words Kaitlin. I am so glad your experience with your rental has been pleasant.
Credentials
Background Check
Matthew Phillips
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We typically charge a standard percentage of the monthly collected rent for monthly management services, one of the lowest in the industry, accompanied by the best service.
What is your typical process for working with a new customer?
We will arrange a visit to the property owner's home to discuss the potential client's needs. At that time we answer any questions the property owner has regarding our services - from our full service marketing, 5-point screening process, lease execution, move-in and day-to-day management.
How did you get started doing this type of work?
I enjoy serving others and making their lives easier. This industry quickly proved to be a perfect opportunity to do just that everyday. Facilitating joy is our mission. We do this by making property ownership less burdensome landlord-tenant relationships more peaceful.
