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The Otter Guys

Top Pro

Licensed
This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Drain problem

It’s free, with no obligation to book


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
We are a full service plumbing company serving Middle TN. We are also a licensed home improvement contractor and offer handyman services. We do small and antique appliance repair(pickup and delivery available). We are licensed, bonded, and insured. We are a company like no otter, contact us today! As a new small family business, word of mouth means everything to us. We are trying to get our name out there so we can support our family. Please give us a share!
Overview

Current Top Pro

Hired 10 times

Serves Gallatin, TN

Background checked

License verified

1 employee

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Credit card.

Credentials

License verified

Home Improvement Contractors

License state: TN

Background checked

Passed by Logan Scarbrough on Sep 27, 2026.

Services offered
Drain problem
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

15 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Lora S.

Oct 11, 2026

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Hired on Thumbtack

Showed up and gave an honest assessment and recommendations. Professional and reasonable! Will call The Otter Guys for any future plumbing and electric needs!

Details: Shower door only • 1 shower or bathtub • Yes, all supply and drain lines are in place • House

Shower and Bathtub Installation or Replacement
pro avatar
Carl W.

Sep 28, 2026

Logan was punctual and showed up on time. Neat workmanship and cleaned up everything. Very satisfied with the work performed.

Completed job for the quoted price.

Job was replacement of water heater, installation of 2 toilets and changing one bathroom fixture.

Will use again.
The Otter Guys's reply
Thank you for taking g the time to leave us a review. We appreciate your business and we are thankful you chose to trust us with your home.
pro avatar
Leiann P.

Sep 27, 2026

We absolutely love our new tankless water heater! Logan with The Otter Guys was phenomenal from start to finish. He was professional, knowledgeable, friendly, and took the time to make sure everything was installed correctly and that we understood how everything worked.
The tankless water heater has been an amazing upgrade for our large family. Having endless hot water and not having to worry about running out has been a game changer.
I can’t say enough good things about Logan and The Otter Guys. The quality of the work and the overall experience were excellent. If you’re considering going tankless or need
plumbing work done, I highly recommend giving The Otter Guys a call. We will absolutely be using them again!
The Otter Guys's reply
That is a stellar review! Thank you for taking the time to leave that review and thank for choosing us to upgrade your water heater! We are super glad to hear that you like it!
pro avatar
Nancy D.

Oct 3, 2026

Logan was amazing with everything i needrd him to do.
I had him come and replace my tub to a walk in shower, pressure wash my house/patio, replace some boards on my ramp, and paint my posts on my porch. He is very responsive, always able to get ahold of, and easy to have around.
The Otter Guys's reply
It's a pleasure to have you as a customer. Thank you for the great review. No otter company compares 🦦
pro avatar
Brody V.

3 weeks ago

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Hired on Thumbtack

Logan was absolutely amazing to work with and will be reaching back out for help with other projects. He is extremely knowledgeable and transparent with all details including expectations and pricing. Offered the best solutions for our outdoor gas fireplace without spending a ton of money while also making sure I knew how to use the new log lighter. He even cleaned up the valves/piping to make everything look super clean! He was more than willing to answer all questions and appreciated the family man vibe he is starting with his new business! Highly recommend reaching out!!
Plumbing Pipe Installation or Replacement
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