Simply Organized by Tiffany

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  I charge an additional travel fee of $35 for any service further than 40 min from my residence in Hendersonville. This is to cover time spent, gas and vehicle wear. I provide free estimates over phone when provided photos, video and/or video chat. Upon receipt of estimate , as stated on signed document, I request a 20 % deposit to secure/schedule the booking. (Average is around $50) The deposit will be credited toward final invoice end of scheduled date. I ask that any cancellations or reschedules be done 48 hours before date/time of scheduled project , otherwise deposit will be deemed non refundable. This helps safeguard me financially , holds client accountable and stabilizes the overall structure of my business and services rendered.

• What is your typical process for working with a new customer?

  I like to have a brief convo on the phone first , then scheduling an consultation in person at the residence. I like to build trust and understanding in each other, view the space/home and discuss many other facets that will allow me to create a customized plan of action. in turn I'm able to provide a more accurate estimate of time /cost. Once approved, will schedule project day/days/times based on how much prep work will be required.

• What education and/or training do you have that relates to your work?

  My background in customer service, event planning /coordination and management has provided a great foundation for the skills that are both naturally engrained and learning through experience. I went to college for business management and currently enrolled in NAPO university which is an online coursework dedicated to building a career as a Professional Organizer and becoming certified as a specialist in a particular field.