If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As an Owens Corning Preferred Contractor (Top 1% of roofers nationwide), we are a state certified, licensed, and insured contractor providing residential and commercial roof installation, replacement, repair, and maintenance services in Kingsport, Tennessee. Our goal is to save you money, add value to your home, and provide protection for your family by offering you the best in roofing products, materials, payment plans and pricing, and services. From your 1st call to the final nail, we make the whole process a breeze and communicate the whole way. Get a free inspection today!
Overview
Hired 1 time
Serves Kingsport, TN
Background checked
License verified
16 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bobby W.
Apr 21, 2026
•
From Google
Five-Star Experience with Model City RoofingIf you are looking for a roofing company that combines professional expertise with genuinecustomer care, look no further than Model City Roofing. We recently had a full roof installationcompleted, and the entire experience was seamless from start to finish.Why We Recommend Them: Expert Guidance: Our salesperson, R.J. Haywood, was instrumental in making thisproject a success. He walked us through every step of the process, ensuring weunderstood our options and felt comfortable with the plan. His communication wastop-notch, and he was always available to answer our questions. Professionalism: The crew arrived on time, worked efficiently, and maintained a cleanworkspace. Its clear that this team takes great pride in their craftsmanship. Quality Results: The final product is outstanding. Our new roof looks fantastic, and wehave total peace of mind knowing it was installed by true professionals.We are incredibly happy with the results and highly recommend Model City Roofing to anyonein need of roofing services. Be sure to ask for R.J. Haywoodhe will take excellent care of you
Model City Roofing's reply
We’re honored by your kind words and really appreciate you taking the time to share this. Glad to hear RJ guided you through the process and kept everything clear and comfortable along the way. We take a lot of pride in our crew’s professionalism and the final result, so it’s great to know that stood out. Thanks again for the recommendation and for choosing Model City Roofing!
Traci F.
Apr 16, 2026
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From Google
We love our new roof! It looks great and we are so happy with our purchase. The installers were great, cleaned up everything they took down and left everything in perfect shape. We enjoyed working with R.J. as he explained everything ahead of time. Thanks Model City Roofing!
Model City Roofing's reply
Thank you for the review! We’re glad you love your new roof and that the cleanup and installation stood out. We appreciate you mentioning RJ as well. Thanks again for choosing Model City Roofing!
Gary M.
Apr 14, 2026
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From Google
Model City Roofing delivered excellent service from start to finish. RJ Haywood was extremely courteous, professional, and kept me updated throughout the entire process. Communication was outstanding, and the work was completed exactly as promised. RJ came out, inspected our roof, explained what repairs were needed, gave me a price and the work was completed within 3 days of the estimate. Highly recommend Model City Roofing for anyone needing reliable roofing work.
Model City Roofing's reply
Thank you for the great review! We’re glad RJ took great care of you! We appreciate the recommendation and thank you for choosing Model City Roofing.
Chelsea
Apr 4, 2026
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From Google
Cheapest around, but they do great work and do it quickly! Derrick Olterman worked with us and he was very professional and negotiable. I will definitely recommend them to family and friends.
Model City Roofing's reply
Thank you so much for your 5-star review! We're glad to hear we quoted a fair price and got the work done quickly. That's what we strive to do each and every time! Thanks for choosing Model City Roofing for your roof replacement.
Rhonda N.
Apr 1, 2026
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From Google
Amazing experience with Derek Oltermans crew at Model City Roofing. They removed my old roof and replaced it in one day-it looks incredible! Highly recommend.
Model City Roofing's reply
Thank you for the great review! We are glad you had an amazing experience and that you are happy with how the new roof replacement turned out. We appreciate you mentioning Derek and the crew! Thank you again for the recommendation and for choosing Model City Roofing!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We strive for clear and honest pricing with no hidden fees. You’ll get a fair estimate before any work begins. Model City offers competitive pricing and different financing options to fit your budget, including several $0 down, no interest plans for up to 24 months. Pricing reflects roof size, materials chosen, and any repairs needed. Military families (active or retired) can also receive a $250 on-the-spot savings toward a full roof replacement.
What is your typical process for working with a new customer?
Free estimate & inspection — We inspect your roof and explain what we see.
Detailed proposal — Broken out by materials, timeline, and pricing.
Scheduling & preparation — We plan a convenient start date and walk you through expectations.
Roof installation or repair — Work is done professionally with attention to cleanup and communication.
Final review & warranty — We review the work with you and explain warranty coverage.
What education and/or training do you have that relates to your work?
Model City’s team is comprised of licensed, certified, and insured roofing professionals who stay current on industry standards and techniques. The company itself holds top manufacturer partnerships (like Owens Corning Platinum Preferred), indicating training and quality standards above average.
