FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For the services we offer it's not possible to have a standard pricing system & remain fair to our clients. There are too many variables. We prefer to speak with them & work with them to identify what they need. Then we give them a fair price for only the services they need.
- What is your typical process for working with a new customer?
1) Try to establish direct contact (phone or e-mail) through Thumbtack. 2) Answer any questions they have about our background & services in 1st conversation. 3) Determine scope of services they need through conversation & media (pics, plans, etc.). 4) Provide proposal of services & fee for what they need. No cost obligation until this is signed. 5) Provide services as agreed.
- What education and/or training do you have that relates to your work?
It would take too long to list all of it here. I attended college in TX, but most of my knowledge has come from a 40+ year career in design, construction, & real estate.