All Hands Remodeling & Maintenance

Since Thumbtack won't remove this Customer and there rating from my account I must respond to this review. This Customer trolls these sites hiring 2 to 3 Handymen a day all for the same job which causes mass confusion amongst the Subcontractors. An the projects he's listed as needing done are not ready to be started. Example: Ad said he was needing 100sg ft. of carpet and 180sg.ft of hardwood flooring neither of which were ready due to the fact the still needed painting an Trim installed. we wasted a full days work the 1st day because of double booking Handymen for same job and him not being there to solve the issue. So the customer was billed for this as this was time that was taken away from us being on another job. Customer also wanted Hardwood flooring fixed as it had several squeak's. the Customer then chose to a method that required special materials to fix. However this couldn't be done this way due to the way the Hardwood flooring had previously been installed (not by us). As for The Handrail that customer was needing installed. None of what he said was correct about the work that was performed. His bill for 22 hours was for a half a day list time due to double booking and confusion and the customer not having the proper hardware to install handrail which caused more lose of time due to having to go get the Hardware. As an employer I have helpers who are working with me and have to paid as well. I can't afford as most People/Handymen/Subcontractors can't to show up to a job site that and lose a a days pay due to Customer double booking, not having project ready or not having the proper Hardware needed for the job. Most of us have a helper whom has to be paid and Most of us(Hopefully all of us) have insurance and workers comp that we also have to pay. Which is why we add a 2 hr minimum to any work provided so we can cover these things along with payroll and supplies. So his total bill reflected total hours spent on job. As far as his accusation to me wanting to beat him up. I wouldn't be in business at all if this was the case. After taking this particular job and parting ways with the Customer I ask Thumbtack to look into him cause I myself have ran across 3 other Handymen who have dealt with this customer all with the same result. One of which has yet to receive payment for work rendered. So this message is more to Handymen who may fall victim to this man. He wants work done for free and expects Sub contractor to not charge for any lost time due to him not having the projects ready or correct Hardware need for the job. I have a Signed and Dated document from this customer agreeing to everything that had been done up to the point of him paying us. It wasn't until he was asked to pay that he had a problem. So again I ask Thumbtack to look into this Customer and remove him from the site. Due to his lack of professionalism, lies, and above all lack of honoring a signed and Dated agreement. Handymen/Subcontractors beware.