- What should the customer know about your pricing (e.g., discounts, fees)?
We usually like to charge by the hour as it is the best value for you the customer. We offer packages as well for larger projects.
- What is your typical process for working with a new customer?
We like to message via email - mainly so that we have the information available to remember what it is the customer would like. Our short term memory is awful :)
- What education and/or training do you have that relates to your work?
23 years in aviation. I have been a pilot (non-airline) for all 23, air traffic controller for 13, and drone operator in some capacity for 15. I am almost done with my Thermography Level 1 certification and half way done with a Masters in Aviation Safety.