Memphis Computer Support

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About

Memphis Computer Support began in late 2010 and we have grown our business exponentially year by year. The people on my staff really care whether your computer issues are resolved or not. We donate laptops annually to a local organization or just people in need of a computer. We just don't just fix computers to get paid, but we are passionate about fixing computers and meeting new people. We love helping out other small businesses and to see them succeed. We love the people we meet. We love the challenges we encounter. We love seeing you smile when our work is done.

Overview

Hired 118 times

Background checked

4 employees

27 years in business

Business hours

Sun12:00 pm - 5:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

2017

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

95 reviews

5

91%

4

8%

3

0%

2

1%

1

0%

Read reviews that mention:

Steve O.

May 18, 2020

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Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Network administration • Network security • Router • My home, venue, etc.

Network Support Services

Sarah W.

Oct 6, 2016

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Hired on Thumbtack

Computer Repair

Robert D.

Jul 27, 2016

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Hired on Thumbtack

Computer Repair

Heather A.

Feb 15, 2018

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Hired on Thumbtack

She provided so much useful information during our phone call- all the while fixing my computer so I could use it for a retreat next week! No more annoying pop-ups, ads, or freezing up while online. HIGHLY RECOMMENDED.

Details: Mac (Apple) • Desktop • Suspected virus or malware • I travel to the computer technician

Computer Repair

Shelia D.

Apr 27, 2017

•

Hired on Thumbtack

Had software and performance issues which Melanie resolved. All the software is now running properly and my computer is running at a much higher speed.

Computer Repair

Credentials

Background Check

Melanie Suria

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge $90-$150 hour depending on the project/issue.
What is your typical process for working with a new customer?
Find out issue. Find out if they need remote or onsite support or would like to drop their computer off to us. In touch with client usually same day or within 24 hours for some type of update, even if there is none at all just to let them know we are still working on it.
What education and/or training do you have that relates to your work?
I read online articles (Pulse, PC World, Cnet, MacWorld, etc) and the only news I usually am on top of is technical in nature. I send out monthly newsletters(that sometimes go out every 6 weeks if I am too busy) that you can sign up for on my website. memphiscomputersupport.com

Memphis Computer Support

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