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Memphis Computer Support
Memphis Computer Support

Memphis Computer Support

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Offers remote services
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Introduction: Memphis Computer Support began in late 2010 and we have grown our business exponentially year by year. The people on my staff really care whether your computer issues are resolved or not. We donate laptops annually to a local organization or just people in need of a computer. We just don't just fix computers to get paid, but we are passionate about fixing computers and meeting new people. We love helping out other small businesses and to see them succeed. We love the people we meet. We love the challenges we encounter. We love seeing you smile when our work is done.
Overview

Hired 118 times

Background checked

4 employees

23 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

All year

Jan - Jun

Featured Projects

18 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

88 reviews

5
91%
4
8%
3
0%
2
1%
1
0%

Read reviews that mention:


Steve O.

Network Support Services

Impressed! Michael came to assess the issues I was having with my network. He was very thorough in explaining my options and made me feel very comfortable. On the day of install Melanie and Michael worked diligently to get everything set up and working. I have a lot of peripherals, like printers, phones, etc, that all needed to be connected. They went through each one and ensured they did. Best thing was Melanie contacted me the next day just to make sure everything was working as expected. Very happy and highly recommend Memphis Computer Support.
May 18, 2020
·
Verified
Brittany M.

Computer Repair

Overall wonderful experience. I was concerned about my laptop running slow and malfunctioning, especially since I need it constantly for school. Technicians were flexible with my schedule and prompt with updates. Additionally, they gave me autonomy in the repair without unnecessary fees. Would definitely recommend to a friend!
Jun 9, 2020
·
Verified
Erick S.

Computer Repair

Melanie is one of the best computer experts. I took my laptop which couldn’t be fixed by 3 different computer service, but she did a phenomenal job. 8 hours Job repairing my broken hinge and she charged me 200$ what a price, you can’t beat that.
Feb 21, 2018
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Verified
Heather A.

Computer Repair

She provided so much useful information during our phone call- all the while fixing my computer so I could use it for a retreat next week! No more annoying pop-ups, ads, or freezing up while online. HIGHLY RECOMMENDED.
Feb 15, 2018
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Verified
Spencer H.

Computer Repair

There was some confusion along the way, but I can't count that against them with results like these. I was having temperature problems with my laptop when I decided to go to them after attempting, and failing, to fix it myself. Not only does my computer run cooler than it did before I tried fixing it, but it runs cooler that it did when I first bought it. I wholeheartedly recommend them!
Jan 30, 2018
·
Verified
Credentials
Background Check

Melanie Suria

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I charge $90-$150 hour depending on the project/issue.

  • What is your typical process for working with a new customer?

    Find out issue. Find out if they need remote or onsite support or would like to drop their computer off to us. In touch with client usually same day or within 24 hours for some type of update, even if there is none at all just to let them know we are still working on it.

  • What education and/or training do you have that relates to your work?

    I read online articles (Pulse, PC World, Cnet, MacWorld, etc) and the only news I usually am on top of is technical in nature. I send out monthly newsletters(that sometimes go out every 6 weeks if I am too busy) that you can sign up for on my website. memphiscomputersupport.com

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