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About
Bellhop is the modern alternative to traditional moving companies.
We're on a mission to transform the outdated and frustrating moving industry into an experience that’s more trustworthy, reliable, and fun. And it's made us one of the fastest-growing companies in our industry.
We’ve been arranging friendly, reliable moving services since 2011 and have completed over 300,000 moves with an average star rating of 4.8/5. You may have heard about us on Fox & Friends, People magazine, Good Morning America, The New York Times, and the ‘Today’ show.
By choosing Bellhop, you’re guaranteeing a great moving day. All customers receive transparent pricing, flexible service options, background-checked movers, industry-best customer support, and an easy-to-access online dashboard.
Transparent pricing:
With our all-inclusive hourly rates, you only pay for the time your move requires with no surprises.
Meet your movers:
Get an email introducing your Bellhop Pros before your move. Each is fit, friendly, and background checked.
Moving made modern:
Get a quote and book online or over the phone, with $0 down. Then, manage every aspect of your move from your online dashboard.
Customers rated this pro highly for professionalism, work quality, and value.
Excellent 4.9
65 reviews
5
95%
4
2%
3
2%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bijou F.
Jul 30, 2019
•
From Google
SIMPLY THE BEST!I have moved 9 times in the last 8 years, and this was HANDS DOWN the MOST EXCEPTIONAL experience I have had!Booking: The user experience from the bellhops website is so user friendly, with no extra fluff to distract or confuse potential clients- something I really appreciate when I was shopping around. Following the great website, the customer service when booking on the phone was quick, easy and the agent was very informative and friendly. They are priced competitively and fair, and knowing how great of a service I was going to receive, would have gladly paid twice the amount. I booked my reservation for help with loading a POD container 2 weeks out, but also called 2 days before to see if there was any availability to move up my losing time slot on the same day. The agent I spoke with said she would call each member of my team to check their schedule and she would let me know. I received a call from the same agent no more than an hour later with my update. Day of Loading: My team lead; Kevin texted me an hour and a half before my 2:00pm start time to introduce himself, asked if I had any questions, and offered to pick up any tools or items needed for the loading. I wasnt expecting this at all, but cant be more appreciative of the customer attention and service!Team: Kevin, Claude, and Jeffery were PHENOMENAL! They were incredibly professional, efficient and very friendly. They made a conscious effort to take care of all of our items and wrap each piece of furniture as if it were their own. Id love to give a special shout out to Kevin, as he was also making a point to teach his team as he saw any mistakes or inefficiencies, it was nice to see a strong team dynamic like that. After load: Once the team was finished and they had clocked out, I immediately received a text message from bellhops asking me to review and confirm the hours and prices. The technology used by bellhops is far above any other moving company, and being in tech myself makes me want to categorize them as a technology firm that specializes in moving. OVERALL: I wish Bellhops was in CA, so I could hire them for our unloading after our move! I love the technology used by bellhops and especially their feature to rate each customer service call through their message. LOOK NO FURTHER AND HIRE BELLHOPS!
Bellhop Moving's reply
Wow, thank you so much for such an awesome review, Bijou! It is always nice to hear when a team goes above and beyond for the customer. Extremely glad to hear about this experience and will let the team know of their hard work being acknowledged.
Bijou F.
Jul 30, 2019
•
From Google
SIMPLY THE BEST!I have moved 9 times in the last 8 years, and this was HANDS DOWN the MOST EXCEPTIONAL experience I have had!Booking: The user experience from the bellhops website is so user friendly, with no extra fluff to distract or confuse potential clients- something I really appreciate when I was shopping around. Following the great website, the customer service when booking on the phone was quick, easy and the agent was very informative and friendly. They are priced competitively and fair, and knowing how great of a service I was going to receive, would have gladly paid twice the amount. I booked my reservation for help with loading a POD container 2 weeks out, but also called 2 days before to see if there was any availability to move up my losing time slot on the same day. The agent I spoke with said she would call each member of my team to check their schedule and she would let me know. I received a call from the same agent no more than an hour later with my update. Day of Loading: My team lead; Kevin texted me an hour and a half before my 2:00pm start time to introduce himself, asked if I had any questions, and offered to pick up any tools or items needed for the loading. I wasnt expecting this at all, but cant be more appreciative of the customer attention and service!Team: Kevin, Claude, and Jeffery were PHENOMENAL! They were incredibly professional, efficient and very friendly. They made a conscious effort to take care of all of our items and wrap each piece of furniture as if it were their own. Id love to give a special shout out to Kevin, as he was also making a point to teach his team as he saw any mistakes or inefficiencies, it was nice to see a strong team dynamic like that. After load: Once the team was finished and they had clocked out, I immediately received a text message from bellhops asking me to review and confirm the hours and prices. The technology used by bellhops is far above any other moving company, and being in tech myself makes me want to categorize them as a technology firm that specializes in moving. OVERALL: I wish Bellhops was in CA, so I could hire them for our unloading after our move! I love the technology used by bellhops and especially their feature to rate each customer service call through their message. LOOK NO FURTHER AND HIRE BELLHOPS!
Bellhop Moving's reply
Wow, thank you so much for such an awesome review, Bijou! It is always nice to hear when a team goes above and beyond for the customer. Extremely glad to hear about this experience and will let the team know of their hard work being acknowledged.
Bijou F.
Jul 30, 2019
•
From Google
SIMPLY THE BEST!I have moved 9 times in the last 8 years, and this was HANDS DOWN the MOST EXCEPTIONAL experience I have had!Booking: The user experience from the bellhops website is so user friendly, with no extra fluff to distract or confuse potential clients- something I really appreciate when I was shopping around. Following the great website, the customer service when booking on the phone was quick, easy and the agent was very informative and friendly. They are priced competitively and fair, and knowing how great of a service I was going to receive, would have gladly paid twice the amount. I booked my reservation for help with loading a POD container 2 weeks out, but also called 2 days before to see if there was any availability to move up my losing time slot on the same day. The agent I spoke with said she would call each member of my team to check their schedule and she would let me know. I received a call from the same agent no more than an hour later with my update. Day of Loading: My team lead; Kevin texted me an hour and a half before my 2:00pm start time to introduce himself, asked if I had any questions, and offered to pick up any tools or items needed for the loading. I wasnt expecting this at all, but cant be more appreciative of the customer attention and service!Team: Kevin, Claude, and Jeffery were PHENOMENAL! They were incredibly professional, efficient and very friendly. They made a conscious effort to take care of all of our items and wrap each piece of furniture as if it were their own. Id love to give a special shout out to Kevin, as he was also making a point to teach his team as he saw any mistakes or inefficiencies, it was nice to see a strong team dynamic like that. After load: Once the team was finished and they had clocked out, I immediately received a text message from bellhops asking me to review and confirm the hours and prices. The technology used by bellhops is far above any other moving company, and being in tech myself makes me want to categorize them as a technology firm that specializes in moving. OVERALL: I wish Bellhops was in CA, so I could hire them for our unloading after our move! I love the technology used by bellhops and especially their feature to rate each customer service call through their message. LOOK NO FURTHER AND HIRE BELLHOPS!
Bellhop Moving's reply
Wow, thank you so much for such an awesome review, Bijou! It is always nice to hear when a team goes above and beyond for the customer. Extremely glad to hear about this experience and will let the team know of their hard work being acknowledged.
Joe Z.
Jul 31, 2016
•
Hired on Thumbtack
They were on time and they did a great job unloading my moving truck. I will definitely use them again!!!
Bellhop Moving's reply
Thanks Joe! So glad your hops made you proud, and thanks for working with us!
Furniture Moving and Heavy Lifting
Jacqueline R.
Jul 14, 2019
•
From Google
Salim, Naseem and the truck driver provided us with EXCELLENT SERVICE!!!!! It rained the entire time and they made our move a smooth transition. I give these Guys 5 STARS
Bellhop Moving's reply
Thanks for the review!
Credentials
Business Verified
Bellhop Moving verified
Background Check
Scott Johnson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Straightforward pricing:
You only pay for the time your move requires, with no surprises (Moves with trucks have a one-time base fee plus the hourly rate).
For moves with trucks there is a 3 hour minimum.
For labor-only moving help there is a 2 hour minimum.
What is your typical process for working with a new customer?
1) Build your moving plan and schedule online or over the phone in minutes:
Tell us what you need, and we'll tailor your moving services and match you with the most-qualified movers. Book for free and pay only a deposit after 48 hours. The rest is due once your move is complete.
2) Meet your movers:
On the night before your move, you'll receive an e-mail that includes a photograph of each mover so that you’re greeted by familiar faces on moving day.
3) Relax while Bellhop carries out the job:
Your lead mover will get in touch on the day of your move to let you know your team is on its way. Once your movers arrive, they’ll conduct a brief walk-through, take note of any special instructions you have, and then get moving. You will also be provided with a QR code to clock the team in and out, giving you control over the hours you will be billed.
What education and/or training do you have that relates to your work?
Bellhops know how to read a room. Sure, strength is important. But it takes more than just strength to be a great mover. It takes experience and a great attitude. Prior to joining our platform, every bellhop undergoes a background check and a thorough interview process to ensure they:
1) Approach life with optimism and enthusiasm.
2) Show deep care for others by putting them first.
3) Work well with the team.
4) Constantly identify opportunities to improve and serve.
5) Get things done the right way even when it’s the hard way.
6) Complete the task at hand, at the highest level.
