B12 | AI-Powered Web Design, SEO, and More
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Jo Ellen N.
I like how my web page was designed, the maintenance as well. Service has been great.Jul 23, 2019
We had a very dated website with low information and visuals, it was more of a placeholder. With the effort and insight from B12, they were able to execute a new website for us that's especially pleasing and able to drive new business. It was great working with our account rep who was able to articulate what was working and what wasn't to the design team.Jun 19, 2019
Liked the auto-generated website and ironed out the details in a follow up call with a B12 professional. She was quite helpful in explaining different features and made the experience really seamless. The designers then took over and did an awesome job to deliver a cool website.Jun 13, 2019
Great value for small businesses that don't want to spend all their time working on their website. The team members are bright and helpful. Intelligent customer service.Jul 23, 2019
Customer Service is top notch. The design team listens to what you're looking to do and has not problem executing.Jul 23, 2019
B12 | AI-Powered Web Design, SEO, and More verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer four levels of paid, monthly subscriptions, ranging from $26 to $224. Each of these tiers offers unlimited storage, custom domains, and ongoing support and optimization strategy. From our more premium levels of service, you'll start to benefit from dedicated phone support, third-party integrations, SEO, and even copywriting services.
- What is your typical process for working with a new customer?We aim to launch all new customer websites in just one week. When you start, you'll be presented with a free AI-built website draft that you can review with your design consultant. They'll work together with you to determine the needs of your site based on your goals and business type. From there you'll be handed off to our onboarding team who will get to work on copywriting, design, and any finishing touches that your site will need to launch. We're proud to be here for you every step of the way, even after your site launches.
- What education and/or training do you have that relates to your work?We're lucky to have an extremely talented, diverse team of B12ers who have come to us from all over the world. Our designers are creative geniuses (at least we think so), our SEO experts are always staying ahead of the competition, our leaders are veterans in the high-growth startup world, and yet we all still have so much to learn. We're always learning new things, and we're always perfecting our craft to deliver our best work possible.