FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Quotes are only good for 4 weeks with the constant fluctuation in lumber prices right now.
- What is your typical process for working with a new customer?
We believe in quality of life for our clients and team. With most decks we can give estimates just by seeing pictures and if you know a general idea of what size deck you are wanting. We can come out to to give a quote in person if you prefer, Once a deposit has been made we will reserve a spot on our schedule. Typically we will give a certain week that work would begin. Given this is outside work we have to work around weather on occasions so timing is never exact. On the day the job is completed the full balance is due. You will get daily updates on the progress of your project. I will always relay information to you on what time we will be there the following workday and what is on the agenda to accomplish for that day.
- What education and/or training do you have that relates to your work?
Mike, the owner, has been in the construction industry for 18 years. He has extensive knowledge with this trait. I am a certified licensed professional, and I am very picky about the quality of work that we provide. I’m not saying that we are perfect because we all make mistakes but at the end of the project my word is to promise you that you love the final result.