GarageWorks

Top Pro

$75/service call

estimated price

Select a service

Zip code

Problem areas

Garage door material

Project type

It’s free, with no obligation to book

Introduction: We are up front and honest about our pricing. We don't charge anything to show up at your door. We offer same day service. Helping people in need. Getting the best prices I possibly can to make it cheaper for the customer. Working for myself and working directly with the customers.

Overview

Current Top Pro

Hired 19 times

1 similar job done near you

Background checked

8 employees

19 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Featured Projects

36 photos

Specialties

Project type

Reviews

Customers rated this pro highly for responsiveness, and work quality.

Great 4.8

18 reviews

5

94%

4

0%

3

0%

2

6%

1

0%

Read reviews that mention:

Thumbtack Customer

Feb 27, 2020

·

From Google

Dre was at our home on time and repaired our garage door in no time! Absolutely pleased with the professionalism and cost for repairs. Would recommend to friends and family.

Mike N.

Jan 30, 2013

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Hired on Thumbtack

Great company to work with. They installed the two doors exactly when they said they would and at the cost they quoted. Love the new doors and love that I didn't have to do a thing! Highly Recommend!

Garage Door

Thumbtack Customer

Jul 2, 2020

·

From Google

Garageworks came to complete a repair and I am very pleased with the excellent service I received. They are very professional, timely and the customer service was superb!I recommend this company to anyone in need of their services.....

Thumbtack Customer

Mar 30, 2020

·

From Google

I called Garageworks to fix my garage doors that had not been working for a few weeks and I couldnt figure out why. They were here in less than 24 hours and fixed the doors immediately. I was blown away by the quick service, politeness and great quality work. The technician knew the problem immediately and applied a fix. I could not be more happy with my experience with Garageworks. Especially in todays world. If you want a no-nonsense, quality, positive experience call them!!! Dont take your chances elsewhere.

Chris D.

Feb 24, 2014

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Hired on Thumbtack

GarageWorks quoted one price, performed a great repair, gave an invoice for another price, then tried to fight me on why there was a difference. My money was refunded, after considerable debate. I have uploaded copies of my correspondence with GarageWorks (summarized below) here: http://i.imgur.com/WkOLD7f.png 4 stars for repair, 0 stars for customer service. I was told that the quote was $75 for a service call. When I inquired whether they could repair 2 doors, there was just a response that they could be out soon. I perhaps incorrectly assumed that a service call would cover whatever service would be done during their time out their plus any parts. The repair individual serviced both garage doors, which were no longer adjusted correctly for the weight of the doors. When I received the invoice, it stated a charge of $110 for a service call. I asked the individual who sent the invoice (the same person who did the repair, not the same as the individual I communicated with on Thumbtack) why the price discrepancy between my quote and the invoice, I was told that the charge was $55 per door, which had been discounted from normal prices. When I asked about the quote again, I did not get a response rapidly and had to follow up. I then was told he was not aware of the Thumbtack quote and he could ask his partner about the quote. I would have thought my repeated request for detail would have necessitated the two of them talking. When I then turned to my Thumbtack contact, I was told he would have to speak to his partner about what work was done. This took time as they could not reach each other. When we spoke on the phone, I was told I should be happy that the price wasn't higher. When I quoted the Thumbtack quote for a "service call" versus the bill that said "service call", I was told that other providers would have been more expensive. Again, the service was good, but to say that a service call is $75, then deliver a bill for a service call at a different price, then tell me it was discounted based on per door repair, then tell me I should be happy is poor customer service. In the end GarageWorks refunded the $35 difference, but I am not sure I would use them again.

Garage Door Repair

Credentials

Background Check

Casey Heinrich

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are competitive to all garage door companies in Nashville. We are honest and would never charge someone for something they don't need.
What is your typical process for working with a new customer?
We will talk with the customer via email, phone, or text, get them set on the schedule for one of our technicians, and provide the service or estimate. We pride ourselves in customer service.
What education and/or training do you have that relates to your work?
16 years of experience I garage doors, operators, and repairs. We also install flashing, metal coil trim, around the garage door jambs.

GarageWorks

FAQs

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