FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to each project to ensure fairness and transparency. We offer both flat-rate project pricing and hourly options depending on the scope and complexity of the work. After learning a bit about your project, we’re happy to provide a clear estimate so you know exactly what to expect—no surprises
- What is your typical process for working with a new customer?
We like to keep the process simple and efficient for new clients. It typically starts with a quick discovery call where we learn more about your project and answer any initial questions. If possible, we’ll review photos to better understand the scope of work. From there, if needed, we’re happy to schedule a free on-site estimate to provide a clear plan and accurate pricing. Our goal is to make the process smooth, transparent, and easy from the very beginning
- What education and/or training do you have that relates to your work?
We’re comfortable taking on a wide range of projects and have the experience and team to handle most types of work. That said, we believe honesty and transparency are essential. If a project ever falls outside our scope or requires a specialist, we will always be upfront about it and help point you in the right direction. Our goal is to make sure every customer receives the right solution and a result they’re truly happy with