FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have 4 packages to choose from that will provide home security and automation that includes FREE Installation.
- What is your typical process for working with a new customer?
I will set a date and time to meet with you and your family. I will also complete a need sheet to collect information to address your needs and concerns. We will complete a walk through of your property and develop a plan to protect your specific to your needs.
- What education and/or training do you have that relates to your work?
My background in Education helps me to teach my customers about the products and functionality of the different types of security features that we provide with First Defense Security. I have 8+ years of experience in the security business and my knowledge of protecting your home will be essential when helping customers navigate through the decision making process in order to receive the best security service for there Home and Family.