FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Onsite Fee: $20 Hourly Rate: $60 (1 hour minimum) NOTE: After 1st Hour, billed at $15 per quarter hour
- What is your typical process for working with a new customer?
1) Get details of requested service(s) required in electronic writing 2) Provide a realistic expectation of the time required to resolve issues 3) Answer questions about my typical process that client may have
- What education and/or training do you have that relates to your work?
- Computer Repair Technology (Erie CommunityCollege, NY) - CompTIA A+ Certification (Industry Recognized) - Over 25 years of IT experience across multiple industries (finance, service, education, engineering)