It’s free with no obligation to hire
Hired 33 times
15 years in business
(Central Time Zone)
8:00 a.m. to 7:00 p.m.
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Floor Installation or Replacement
I had Sergio come and install flooring in my home. I needed tiles, hardwood floors, and baseboards installed. Sergio and his team did excellent and took about 8 days to demo and install 450 Sq ft of tile, remove 700 Sq ft of carpet install a plywood subfloor with glue down hardwood floors. They also painted and installed new baseboards. Segio was very professional, courteous, and a pleasure to do business with. I am will have him come and do all my future projects.Jul 6, 2015Verified
Sergio and his team did an AMAZING job in our home. We had them install about 1,000 sq. ft. of almost white laminate flooring. It took them about 4 days from the moment they stepped into our home until the day they left. They did EVERYTHING. From removing the previous flooring (a combination of carpet, tile and vinyl) to laying the moisture barrier to installing the laminate itself to finishing everything off with the proper transition for each room. If the devil is in the details, Sergio and his team are very evil... ;-) One thing that really struck me as telling is that on the second day one of Sergio's guys was struggling with a section inside our pantry. It was 7pm and everyone was done for the day, but this guy just kept going at it until it was perfect. He had to re-cut a small piece of laminate 4-5 times to make it fit perfectly, and he did it without hesitation. One final note: the day they left, they swept and cleaned the entire home to make it look spotless and they hauled away all the discarded pieces and carpet rolls so that we wouldn't have to deal with it ourselves. An absolutely outstanding job, 100% professional and relentlessly courteous. If you are still looking for a good installer, look no more. These guys are incredible.Jan 25, 2016Verified
Canceled this tile job on the spot! First the crew was an hour and half late (truck issues). Crew didn't know the details of the job which I had to explain again. Next, I was asked if I had the spacers for the 1/8th grout line. I was never told I had to get them. I was told to get the grout and tile only. Not a deal breaker... UNTIL.. I was told that they were not aware the pattern was random. I made that clear to Sergio during the estimate. Somehow he equated random with diagonal? At any rate that made the cost go up! Understandable. But if that was communicated the day of the cost was given, if the crew were not late, if I was told about the spacers, and if they knew the details of the job I would have been more inclined to pay the extra. I had several more jobs for this company to do, but not now.Oct 16, 2015VerifiedAlex Flooring Installers's reply
Hi Mr. Jones we apologize for any inconvinience that was cost to you today. Now I send you a mssgs this morning letting you know the crew was going to be late as my responsibility I let the client know. Now when i did your estimate we agree opon diagnal pattern Tile: 18×18 for bathroom 3walls a cost of $250.00 just for install and you were going to get all the materials and the day before yesterday you send me telling me that if you decided to get size 12×12 tile if the prize would change and i said No. If you would of told me that you wanted randamly with design I would of gave you a diffent prize. My installers always before starting a job have to ask a client what area they are going to work on and explain briefly what you want even if i explained it to them before getting to job site that way there is no miscomunication. And Thank you, for your review because it help me be better in the areas of my work. If theres any we could work out that will be Great!!.
Tile Installation and Replacement
Sergio and his crew are great, he gets it done on-time , keeps his word, and is very available to communicate with during the process. I would highly recommend him.Dec 19, 2016Verified
Tile Installation and Replacement
They did a great Job and got it done really fast!Oct 29, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The price what we give first that's the price to the finally No fees No extras charge