Introduction: I personally like having a feeling of accomplishment after the job is done. When possible customers have a problem with their brick I like to show them how I would approach that problem and how by choosing my business their problem would be solved completely and for good. By doing great work at a fair price a great reputation is being built. In today's economy one must have an excellent reputation. This builds a solid customer base that will sustain you now and in the future. Only by doing excellent work can you survive in business. All customers are potentially repeat customers but more importantly they will recommend your business to others. Kenatace