FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At New Edge Renovation company, we understand that every client has different needs and budgets. That's why we offer a range of pricing options to suit a variety of budgets. We believe that everyone should have access to high-quality home improvement services, regardless of their financial situation. Here's what our clients should know about our pricing: Budget-friendly options: We offer several affordable options for clients who are working with a limited budget. We believe that a home renovation should be accessible to everyone, and we are committed to making it possible. Discounts: We offer a variety of discounts to help make our services more affordable. For example, we may offer a discount for senior citizens, military personnel, or repeat customers. Be sure to ask about any current promotions or discounts when you schedule a consultation. Upfront pricing: We believe in transparency and honesty, which is why we provide upfront pricing for all of our services. There are no hidden fees or surprise costs - what you see is what you get. Flexible payment options: We offer flexible payment options to help make our services accessible to everyone. You can choose from a variety of payment methods, including credit card, check, or financing.
- What is your typical process for working with a new customer?
At New Edge Renovation, we understand that every home improvement project is unique, and we work closely with each of our clients to ensure their vision is brought to life. Here's our typical process for working with a new customer: Free Estimate: The first step is to schedule a free estimate. Our representative will visit the job site to assess your needs and provide you with a detailed quote. This gives you a clear understanding of the scope of work and the associated costs. Design Consultation: If you require design services, we offer a comprehensive design consultation. Our team will work with you to understand your vision and help bring it to life. We'll provide you with detailed design plans and 3D renderings to help you visualize the final result. One-Stop Shop: We are a one-stop shop for all your home improvement needs. We offer a range of services, including material selection, financing options, and installation. We'll take care of everything so you don't have to worry about coordinating with multiple contractors. Financing Options: We understand that home improvement projects can be expensive, which is why we offer financing options to help make your project more affordable. We'll work with you to find the best financing solution that fits your budget and needs. Quality Workmanship: Our team of skilled professionals takes pride in their work and are committed to delivering the highest quality workmanship. We use only the best materials and techniques to ensure your project is completed to the highest standards. Customer Satisfaction: Our goal is to exceed your expectations, and we won't consider the job complete until you are completely satisfied with the end result. We'll be there for you every step of the way, and we'll make sure you're happy with the final result. At New Edge Renovation, we believe in making the home renovation process as easy and stress-free as possible. We'll work with you every step of the way to bring your vision to life, and ensure you're completely satisfied with the final result.
- What education and/or training do you have that relates to your work?
At New Edge Renovation, we believe that providing top-notch home improvement services requires continuous education and training. Our team is dedicated to staying up-to-date with the latest trends, techniques, and technologies in the industry. Our team members have years of hands-on experience, and we encourage them to continue to refine their skills through on-the-job training and experimentation. This enables us to bring the best of both worlds – practical experience and theoretical knowledge – to every project we undertake.