FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The Steamers has standard pricing for basic services such as maintenance air duct cleaning or carpet cleaning, and free estimates are provided for more detailed work, such as deep cleaning of air ducts, attic insulation, and/or tile and grout cleaning.
- What is your typical process for working with a new customer?
Our process starts with being as accommodating as possible with scheduling and informing our customers of the various types of services we provide in detail. Technicians then call 30 minutes before arrival on the appointed day, answer any questions clients have, and proceed with the job. If there is a request, free estimates are provided.
- What education and/or training do you have that relates to your work?
The Steamers technicians have a wide range of training in various fields, such as: EPA regulations, HVAC training, mold remediation, general contract work, and insulation installation/decontamination. Our senior technicians have had years of training under certified experts in their fields.