Austin Infotech Services
Austin Infotech Services

Austin Infotech Services

Top Pro

Offers remote services
Offers remote services
$75
estimated cost


Select a service
Zip code
Computer issue

Responds in about 3 hours

Introduction: CoronaVirus / COVID-19 update: I am COVID-19 vaccinated, and when onsite, I am happy to wear a mask at your request. Hello, my name is Rex Raymond. I am an IT solutions provider bringing you broad and deep experience to help with your technology needs. I have worn many hats in the IT world, including IT Manager, Cloud Architect, Network Engineer, Systems Administrator, Consultant, and end user support. I work on contract or by the hour. I would appreciate the opportunity to assist you in accomplishing your technology goals! How can I help you?
Overview

Current Top Pro

Hired 21 times

9 similar jobs done near you

Background checked

1 employee

9 years in business

Payment methods

Apple Pay, Cash, Credit card, PayPal, Venmo

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Specialties
Computer issue

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Computer type

,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

21 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


Josh S.

Computer Repair

Rex gave a very honest response to my computer issue. I felt like he was more about helping me then just trying to make a buck.
Dec 10, 2020
·
Verified
Brenda G.

Network Support Services

For two days I worried about what I thought was a malfunctioning (or worse, an infected) computer. Talking to Rex was like talking with an old buddy, very relaxed. He guided me thru downloading an application so he could remote in and have a look and didn't even chuckle at this confused ol' lady who simply wasn't paying attention. Knowledgeable and patient, would very highly recommend!
Sep 19, 2020
·
Verified
Christa R.

Network Support Services

Rex was super responsive and very effectively helped us to trouble shoot and fix several different problems we were having. So glad we found him and have him for a resource now! And he's just a really nice guy.
Jun 16, 2021
·
Verified
David B.

Network Support Services

Rex diagnosed a complex problem and creatively solved a myriad of issues. He is patient, listens well, is deliberate and thoughtful, bringing his experience and expertise to a solution. Our system has never worked better.
Austin Infotech Services's reply
Thank you! It was a pleasure meeting and working with you both!
Apr 26, 2021
·
Verified
Michele C.

Rex is a godsend! He immediately reached out and offered to come over to assess my particular situation with my in-home network. He provided advice and how to quickly resolve the issue cost-effectively. He did all the research and provided recommendations on what to purchase and even offered to pick it up on his way over to install! I have found my in-home IT guy for life!
Aug 23, 2021
Credentials
Background Check

Rex Raymond

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Travel time may be included if round-trip exceeds 1 hour of driving time. Per-project, ½- and full-day pricing available for jobs estimated to take longer than 3 hours.

  • What types of customers have you worked with?

    I have worked with the entire range of customers, from individuals and small and medium sized businesses, up through enterprise customers and government agencies.

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