Austin Infotech Services
Austin Infotech Services

Austin Infotech Services

Offers remote services
Offers remote services
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Usage type
Service type
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Introduction: CoronaVirus / COVID-19 update: I am COVID-19 vaccinated, and when onsite, I am happy to wear a mask at your request. Hello, my name is Rex Raymond. I am an IT solutions provider bringing you broad and deep experience to help with your technology needs. I have worn many hats in the IT world, including IT Manager, Cloud Architect, Network Engineer, Systems Administrator, Consultant, and end user support. I work on contract or by the hour. I would appreciate the opportunity to assist you in accomplishing your technology goals! How can I help you?
Overview

Hired 49 times

Background checked

1 employee

11 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, and Venmo.

Top pro status

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2021

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

38 reviews

5
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Read reviews that mention:


pro avatar
Red y.
Nov 3, 2022
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Hired on Thumbtack

Hired on Thumbtack

Rex was not only knowledgable about internet, wifi and equipment used but found equipment on sale that was better and less expensive than what I received from the company. After the initial inspection and working to try to figure out solutions with the existing system, he suggested I get another system - I did and he installed in less than an hour and it's not only working perfectly but when I need the person that knows anything in this field or anyone I know I recommend Rex.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services
pro avatar
Chris C.
Aug 25, 2022
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Hired on Thumbtack

Hired on Thumbtack

Rex was super knowledgable and fantastic to work with however he wasn't the perfect fit for the type of work I needed. He was quick to point this out himself and contacted a colleague of his who came by and got my in wall cabling tested and terminated perfectly. I am an IT Manager at a large company and I would personally recommend Rex for any IT service work you may need.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Alex R.
Aug 12, 2022
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Hired on Thumbtack

Hired on Thumbtack

Rex is a pro! He quickly diagnosed my networking issue and put together a plan of action. I now have fast internet throughout my entire property! Thanks, Rex! Would highly recommend.

Details: Personal (Home) • Technology support • Network setup and installation • Network administration • Router • My home, venue, etc.

Network Support Services
pro avatar
Catalina S.
May 17, 2022
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Hired on Thumbtack

Hired on Thumbtack

Rex is amazing to work with! He helped with so many things and made the process very easy. Not being an IT person, I gave him the general run down of what we wanted and he took full control and got everything up and running perfectly. I would highly, highly recommend him for anything big or small. Thank you as always!

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Jordan S.
May 9, 2022
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Hired on Thumbtack

Hired on Thumbtack

Excellent experience working with Rex! My laptop had died, and after many attempts I couldn't figure out what else to do. Rex saved the day and got it working in perfect order again. I also had a list of general home networking questions that he answered for me. Would definitely recommend and will absolutely call on Rex again.

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

Computer Repair
Credentials
Background Check

Rex Raymond

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Travel time may be included if round-trip exceeds 1 hour of driving time. Per-project, ½- and full-day pricing available for jobs estimated to take longer than 3 hours.

  • What types of customers have you worked with?

    I have worked with the entire range of customers, from individuals and small and medium sized businesses, up through enterprise customers and government agencies.

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