FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard pricing for all garage doors, motors, and gate operators. We also have a standard pricing system for repairs. We are not going to charge one customer a price for a basic repair, and then charge another customer a different price for the same job. We also have basic driveway gate packages. Prices on driveway gates can vary depending on the amount of customization wanted.
- What is your typical process for working with a new customer?
We want the customer to know all of their options, and in doing so gain a basic understanding of how their system works so that they can make an informed decision about their project. We pride ourselves on not only installing quality products, but also passing on our knowledge of these systems that we install to our clients. This is generally done best with a free in-person estimate. If scheduling is an issue, one of our representatives will be happy to spend as much time as needed on the phone or via email to get you the information you need.
- What education and/or training do you have that relates to your work?
4 years installing Garages & Gates in the Austin area.