FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We provide upfront estimates before starting any work. There are no hidden fees. Discounts may be available for repeat customers, seniors, or bundled services. Final pricing depends on the scope of work and required parts.
- What is your typical process for working with a new customer?
We start with a phone call or message to understand the issue. Next, we schedule a convenient on-site visit for inspection. After diagnosing the problem, we explain the solution and provide a clear estimate. Once approved, we complete the repair efficiently and professionally.
- What education and/or training do you have that relates to your work?
I have hands-on training and extensive experience in garage door repair, installation, and troubleshooting. My knowledge includes springs, openers, tracks, sensors, and safety systems. I stay up to date with industry standards and best practices to ensure safe, reliable work.