FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Lluvia green cleaning we believe in transparent and straightforward pricing with no hidden fees. Here are a few things to know about how we structure our rates: Custom Pricing Based on Services: Our pricing depends on the type of cleaning service you need (standard, deep cleaning, move-out, etc.), the size of the space, and the frequency of service. We offer custom quotes to ensure you only pay for what you need. No Hidden Fees: We pride ourselves on transparency—what you see is what you get. Any additional charges for special requests (e.g., window cleaning, appliance cleaning) will be clearly communicated upfront, so there are no surprises. Discounts for Recurring Services: Customers who sign up for regular cleaning services (weekly, bi-weekly, or monthly) are eligible for discounts on their recurring appointments. The more frequent the service, the bigger the savings. Referral Discounts: We have a referral program where you can earn discounts or free services by referring new clients to us. Package Deals: For clients who need multiple services, we offer package deals that combine different types of cleaning (e.g., deep cleaning + carpet cleaning) at a discounted rate. We are always happy to discuss your budget and find a cleaning plan that works for you. Whether you need a one-time clean or regular maintenance, we can tailor our services to fit your needs and your price range.
- What is your typical process for working with a new customer?
We ask them a few important questions about their home to decide together what kind of service cleaning fits better on their needs, we are always flexible and respect what they want and we prefer visit the house to provide a better rate.
- What education and/or training do you have that relates to your work?
At Lluvia Green Cleaning, our team is highly trained to provide top-quality cleaning services. Our staff undergoes comprehensive training programs that cover a range of essential skills, including: Cleaning Techniques and Equipment Use, Health and Safety Compliance, Environmental Stewardship.