FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the size of your home, the type of cleaning requested, and any add-ons such as fridge or interior window cleaning. For example, a 1-bedroom, 1-bathroom general cleaning with fridge and interior windows included is $270. I also offer discounts for recurring services, and any extreme mess may incur an additional fee. All pricing is transparent upfront, and no deposit is required to book your appointment.
- What is your typical process for working with a new customer?
When working with a new customer, I first gather information about their home (square footage, bedrooms, bathrooms, special requests). I provide a clear quote and explain what’s included. Once the customer approves, we schedule a convenient date and time. On the day of service, I personally ensure the team arrives on time and provides a thorough, detail-oriented cleaning. After completion, I follow up to ensure the customer is completely satisfied.
- What education and/or training do you have that relates to your work?
I learned the art of professional cleaning from my mother, who has years of experience in the field. She taught me hands-on techniques for thorough, detail-oriented, and efficient cleaning. Over time, I’ve refined these skills and built my own business, combining her teachings with modern eco-friendly practices to deliver exceptional results for every home.