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Hired 55 times
2 years in business
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Jul - Dec
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Window cleaning (interior),
I have tried other cleaning companies.m, and I am amazed at Tex-Mex Cleaning. I have never seen my things with so much sparkle, shine and luster in them! No joke! I don’t know what they use or how they do it. I love all natural in my home, and that’s what the use in the house too!Sep 14, 2019VerifiedTex-Mex Cleaning Services's reply
Heather, Thank you for taking the time to write us a review. It makes us happy to hear you're satisfied with our work and especially with our green products. We look forward to servicing your home.
I wasn't in a rush to get this done, but she said she was available in the next day. She came alone, first time I've ever had my home professionally cleaned. I knew it was very dusty and the shower floor was gross.... having said that, it took 2 hrs to clean the bathroom. I wasn't expecting this to take 5 hours to clean a single wide mobile home. There were no windows to clean or bedding to change. Just dusting, vacuuming and mopping. She worked very hard and continuously. Mostly everything was done except a few things. It was $150, and I would not be able to have this done very often as I'd like to, do to the expense. I was happy with how detailed, wiped all the cabinets down, cleaned the sinks etc. But breadcrumbs under the microwave, toothpaste spots on the bathroom faucets, bedroom ceiling fan dusted off onto the master bed blanket. Start time was 1:00, showed at 1:30 worked until 6:30pm after my husband came home from work. So much time in the mstr shower that I felt the rest of the house was rushed through. Very strong use of vinegar my eyes were burning, I asked if she could use something else. She did and the vinegar cleared out within hrs. No tubs to clean as we don't use them, only 1 shower. Now that 1 cleaning is complete, I would like to see how another would go. The app wouldn't let me download photos....Oct 7, 2019VerifiedTex-Mex Cleaning Services's reply
Hello Christine, Thank you for taking the time to write a review. We do want to apologize for having been there an extended amount of time. We do like to send 2 cleaning techs on initial cleans, but unfortunately, we were only able to accommodate one. As you mentioned, your home had not been professionally cleaned within the last 3 months, so your master shower just needed some extra love. We hope you were satisfied with the results. We also appreciate you being candid with us and bringing up the mentioned areas we did not pay additional attention to. We do have a 48hr return policy so I will be reaching out to ensure those areas are taken care of. Thank you again for trusting us with your home. We hope to chat with you soon.
Karla does thorough work and is very easy to communicate with. I also found her pricing impossible to beat compared to other estimates I was given. She comes every other week which makes it easy for me to keep a handle on the cat hair and dust in between her visits. I look forward to coming home to a clean house every evening!Nov 28, 2018Review from GoogleTex-Mex Cleaning Services's reply
Amanda, thank you for taking the time to write a review. We are happy to hear we are taking good care of your home. As always, thank you for your business!
I recently purchased a house and had literally a months worth of construction. 10-15 people here doing foundation work in the rain, tile removed, hardwood flooring replaced, dust, mud everywhere... the whole deal. Im telling you this because once that was done, I called Tex-Mex cleaning services for a move-in cleaning and I could not be happier. The house was left so clean and spotless that you would have thought it was a brand new home. Why support big chain cleaning companies when a fellow Austinite does a better job? Support hard working local people, support Karla!Oct 13, 2018Review from GoogleTex-Mex Cleaning Services's reply
Chris, Tex-Mex Cleaning Services is honored to be part of your new home experience. We are happy you liked the work and appreciate your support in local and small businesses. Best of luck with the move! We hope to hear from you soon!
Deborah Escobedo Huynh
On our baby's first birthday, a dear friend of ours surprised us with an unexpected and wonderful surprise gift: Cleaning service! My husband and I up until this point have never used a cleaning service, but with a mobile baby and limited waking hours, we were thrilled to have Tex Mex Cleaning Services come to our home, and they didn't disappoint!Karla was our cleaning technician, and we would highly recommend her! She has a comfortable, fun, easy-going personality, and we knew right away that she would be a good fit in our home. Before her visit, she clarified our needs and set our expectations very well upfront so we knew what to expect from her visit.When we first moved into our home, there was a huge stain in our bathtub that I thought was permanent. My husband tried cleaning it using Clorox and other cleaning solutions, but it just seemed like something we would have to deal with forever short of buying a brand new tub. I mentioned to Karla that it would be a dream if she can make our bathtub look new again. And much to our surprise, Karla was able to make our bathtub sparkle -- using natural, eco-friendly products no less! With a baby in the house, we've been choosing green and natural companies for various services around the house so we're so glad that Tex Mex Cleaning Services is an all natural cleaning service! In our other bath, the shower door has been "foggy" for years. It's supposed to be more transparent (though not quite clear like glass), but the soap over the years has made it like a white fog. After Karla cleaned it, it looked just like I remembered! I'm so excited!!We can't recommend Karla and the Tex Mex Cleaning team enough. Easy to work with and they get the job done. We can't wait to have them back!In the meantime, I need to figure out where I can get one of those cool power tools that she used to clean our bathtub! These guys are serious about giving your home a good clean!Dec 6, 2018Review from GoogleTex-Mex Cleaning Services's reply
Deborah, thank you very much for an amazing review! We are happy to hear that our pledge to provide high quality, reliable, and safe service was reflected in the visit to your home. We are also happy to hear of your support for green cleaning. Just know if you ever need some tips we would be more than happy to share some of our tricks and tools to make you work smart. We hope you keep us in mind for your future cleanings.
- What should the customer know about your pricing (e.g., discounts, fees)?Prices are based on current market value as well as the business total overhead cost. We are a legitimate business who pays employees livable wages and is insured. With that said, please know we have plenty of specials on our webpage and Facebook to help accommodate every kind of budget!
- What advice would you give a customer looking to hire a provider in your area of work?1. Review their profile and reviews. 2. Check their website to confirm what items are included in their services. 3. Always confirm you will not get charged if the quoted price/time frame is not enough. 4. Are they insured? 5. Be specific about your needs and ask questions! We are not all compatible, choose a business that fits your needs, but most importantly, for the safety of your family and property, is insured.