FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe quality cleaning should be accessible and fairly priced. Our rates are based on the size of your home, the level of cleaning needed, and any special requests—but we’re always willing to work with you to find something that fits your budget. We understand that life can be unpredictable, and we’re here to help—not to add stress. If you’re unsure about what you need or what you can afford, just reach out. We’re happy to talk it through and find a solution that works for you.
- What is your typical process for working with a new customer?
When we clean a home for the first time, we follow our standard cleaning checklist to ensure nothing gets overlooked—but we also understand that every home (and every client) is different. That’s why we customize our approach based on your space, priorities, and specific needs. We'll walk through the home with you (or go over notes you've provided) to identify any areas that may need special attention or adjustments to our routine. Whether it’s a buildup of dust in overlooked corners, pet hair, or just getting things back to baseline, our first visit is all about setting the foundation for future cleanings. From there, we adjust our checklist to fit your home and preferences—ensuring you get a consistent, thorough clean every time.
- What education and/or training do you have that relates to your work?
We have been cleaning professionally for a couple of years now, gaining hands-on experience with a variety of residential and commercial spaces. Over that time, we've learned how to work efficiently, use the right products and tools for different surfaces, and pay attention to the small details that make a big difference.