FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We like to give one-price bids that include all materials and labor--that way, the invoice is never a surprise. We are also open to bidding projects that use customer-provided materials in the same one-price manner.
- What is your typical process for working with a new customer?
The typical process is to meet with the customer at the property and walk through what they are looking to get done. We will then get a bid to the customer in the next 1-2 days, sometimes same-day, and work with the customer from there on timing.
- What education and/or training do you have that relates to your work?
Our experience and training comes from years of doing these projects for family and friends. The main benefit of this is that you will get the same care and attention to detail that we would give on projects at our homes, and we think that care and attention shines through.