I hired Big G Assistance to help with several projects including: fixing a light switch that wasn’t working, installing a bathroom fan, and installing two 2.5 gal water tanks to provide instant hot water to two of my sinks. Throughout the time I worked with Big G Assistance to book and complete the work they had very friendly, fast, and thorough communication. They are very polite, arrived early to start, and it felt like it was only within the first 10 minutes that they had already triaged and fixed the light switch! I really appreciated that they clean up as they are working so I wasn’t left with anything to pick up up after they left.
The water tanks were the most complex of the projects but were installed flawlessly. The fan I had purchased unfortunately didn’t fit in the opening from my existing one, but Big G explained the size issue clearly and I ordered a different fan which arrived Thursday, only one day after they had finished the other work. I reached out to them to see their availability to install the new fan, and to my surprise they scheduled someone to come out Saturday morning which was sooner than I anticipated! I have been very impressed with their customer service, professionalism, and dedication to their work. I would definitely hire them again for future projects!