FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We provide free estimates before starting any job. There are no hidden fees, and we offer discounts for repeat customers and large moves. Our goal is to provide reliable service at fair rates while ensuring customer satisfaction.
- What is your typical process for working with a new customer?
When a new customer reaches out, we first gather details about their move, including size, location, and any special requirements. We provide a detailed quote, schedule the move, and assign a trained team to ensure everything is handled safely and efficiently from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained in professional moving techniques, safety procedures, and proper handling of furniture and fragile items. We also stay updated with industry best practices and customer service training to ensure a smooth and stress-free moving experience