FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Tuning is $100. If the piano is severely out of tune, hasn’t been tuned in a long time, it may need a pitch raise before the tuning. Pitch raises plus the tuning cost can be between $120 to $160 depending how long it takes. Repair depends on work that needs to be done, cost plus x time. In extreme cases a piano may need multiple pitch raises, and that is to protect the sound board from cracking, but is very rare. It’s also good to note here why a yearly tuning is important to keep the piano working in good condition.
- What is your typical process for working with a new customer?
A phone call or text message is all that is needed to discuss needs and options. We set a date and time for the tuning, whenever is more easy for you. Looking at the piano I can tell you in more detail what needs to be done. Usually is just a standard tuning which takes about two hours. I do tune by ear and have to be able to hear the piano so, no TV or radios please. :)
- What education and/or training do you have that relates to your work?
I started tuning when I was 16. In fact I started playing music when I was very young. Accordion, fiddle, and Sax. You couldn't get a tuner out to Thrall Texas so I set out on my own. Read a few books, RND, drives to Austin to seek advice from master tuners and musicians. Not much assess to the internet in those days one word, Dialup. In lots of practice next thing I knew I was tuning my piano and started taking care neighbors and the churches around me. My life has always been around music and have even been in a few bands. As I grew older seeking advice from other tuners, RPT conventions, classes, experience in the field I grew more and more.