FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are fair and honest! I will work in your budget and still get the job done with same quality as if you paid my asking price. Every property is different. In order to get an exact price, it is best I perform a FREE onsite estimate. That entails a quick walk around the exterior of the property and should only take about 5-10 minutes. In regards to our promotions and/or discounts, we provide our customers with standing promotions for weekly, bi-weekly, monthly services, & referrals. - $20 off to Law Enforcement - $25 off for Veterans and First Responders - $25 off for Returning Customers All travel fees are included in quotes.
- What is your typical process for working with a new customer?
Once a customer requests a quote I will call or message you back right away thanking you for the opportunity to earn your business. I also request that you provide some basic information, such as, the address where services are to be performed, and a contact phone number in case I should need to reach you directly. Next we schedule an appointment for me to come out and perform an on site esimate. I arrive on time, and always greet with a smile. I ask the potential customer to show me their property and I take note of any concerns or special requests. Then I put together a proposal for the requested scope of work you are seeking and discuss it with you. If you are in agreement with the proposal, I either perform the work on the spot or on a date that best suits your schedule. Should we agree to schedule for a future date I will call/message you a reminder a day ahead. On the way to your house I will give you a call/message you to let you know I am on the way! I will then do the work. Once the job is completed to my rigourous standards, I will ask the customer to come out and inspect the job. I am a perfectionist, I am detail oriented and proud of it. I promise your property will exude curb appeal. Otherwise, I don't count the job done until it does and often have done extra spots at no added charge to give the property the final touch on areas of the property the owners never even noticed before. I have verified reviews that say so.
- What education and/or training do you have that relates to your work?
11+ years experience Insured up to 2 million. I stay updated on the newest top of the line equipment at all times through Power Washing National Association.