Proper Hosting Vacation Property Management
Free on-site estimate
Management needs
Responds within a day
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Why this pro?
This pro is described by customers as professional, responsive, and well organized. They provide property management, handyman, and house cleaning services, and they've been in business for 5 years.
Summarized from the pro's profile. Review their profile for the latest.
About
*Short-Term,Mid Term Property Management.
*Not a Long Term Property Manager
Proper Hosting is a full-service Short-term /MidTerm vacation property management company based in Austin. We handle every aspect of managing your short-term rental, including cleaning, maintenance, staging, and photography. With 24 years of local experience, we ensure personalized, expert care for your property, providing peace of mind and a seamless rental experience. I don't do long term property management.
Overview
Serves Austin, TX
Background checked
4 employees
5 years in business
Business hours
Sun9:00 am - 8:00 pmMon9:00 am - 8:00 pm
Payment methods
Ask this pro about their preferred payment method.
Social media
Services offered
Property type
Homes
Apartments
Commercial
Mixed use
Number of properties
Multiple properties
Single
Monthly rental income
< $1,000
$1,000 - $2,500
$2,500 - $5,000
$5,000 - $10,000
Projects and media
Projects and media
Reviews
Exceptional 5.0
13 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Past Customer
Aug 19, 2024
From Google
I have worked with Serita at Proper Hosting for a little over three years, because she is the best! Shes managed my property, turns over reservations efficiently. Seriously, just an excellent property manager and more. I am never in a place of doubt when I know Serita is handling an issue, because shes proved time and time again, she knows what shes doing and well connected.
Proper Hosting Vacation Property Management's reply
Thank you Dustyn for your kind words. It's such a privilege working with you. So happy you are part of the Proper Hosting family!
Past Customer
Aug 17, 2024
From Google
I am a past client from Seritas previous company, and Im thrilled that she has now started her own . Before meeting Serita, I worked with another management company but there is a huge difference when you work with someone who is truly local. And I mean *really* localnot just hiring someone from the area, but someone who is actually on boots on the ground.Serita personally checks in on my property and makes sure everything is running smoothly. When you have such a valuable investment, its important to be selective about who manages your day-to-day operations. Serita is honest, hard-working, and always looking for ways to improve both our listings and the services she provides.Choosing Proper Hosting for your vacation rental investment is a decision you wont regret. With Serita at the helm, your property is in the best hands possible, ensuring its cared for with the same dedication and attention to detail as if it were her own.
Proper Hosting Vacation Property Management's reply
Dr. Harper you are not only a caring sweet client but a beautiful soul that helps advocate for children that have special needs. Our paths were so meant to meet. Incredibly grateful for our relationship, professionally and personally!
Past Customer
Aug 16, 2024
From Google
I wanted to take a moment to write this review because I truly appreciated the conversation I had with Serita. She listened attentively as I explained my property and what I was looking for. After sharing my situation, she was incredibly honest and told me that I probably didnt need full-time management. Instead, she suggested that I might just need someone like a cleaner to handle the extra tasks, since I manage most parts of my listing myself.Rather than trying to sell me on services I didnt need, Serita gave me great advice and referrals to help me find the right people for the job. Her honesty and integrity really stood out to me. If I ever decide to step back and hire full-time property management, Serita and Proper Hosting will be my first call.
Proper Hosting Vacation Property Management's reply
You're very welcome and if you ever need advice or vendor referrals I'm happy to help! Us Host's have to stick together!
Thank you for taking the time to write this review it was very sweet of you !
Past Customer
Aug 16, 2024
From Google
Proper Hosting is, by far, the best management company you could hire. As a homeowner who has experienced the nightmares of managing properties on my own, I can attest to the difference. With Proper Hosting, I now make more money with much less effort. I couldnt ask for more.
Proper Hosting Vacation Property Management's reply
Cassie so happy you found us! Love your sweet family and co-hosting you're very unique properties. We are practically family according to your daughter she claims Im her Aunt 😂
Thank you for taking the time to write a review. ❤️
Past Customer
Aug 12, 2024
From Google
The Best Property Manager in Austin, TX! Serita is trustworthy and really puts her owners' needs as her top priority. She wants her property owners to be well taken care of as well as the guests who stay at each short term rental. She manages the best team in Austin that handles guest messaging, turnover cleaning, emergency repairs, maintence and anything you can think of. In addiiton, she knows the best supplies etc to be put into each short term rental, taking a big lift off the property owner's shoulders. She is honest and I highly recommend.
Proper Hosting Vacation Property Management's reply
Thank you so much for your kind and thoughtful words! It truly touches my heart to know that you feel supported and cared for. I’m so grateful to work with wonderful owners like you, and it means the world to know that our efforts make a difference. We genuinely care about every detail and are always here to make things easier for you. Your trust and appreciation mean everything to me. – it’s truly a joy to work and collaborate with you!
Credentials
Background Check
Serita Silvestri