Kas Contracting

Austin, TX

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About this pro

Kas Contracting is a local general contractor with emphasis in residential and commercial insurance recovery and restoration. Through developed relationships with insurance agencies and realty companies, we provide asset protection with pre-loss/pre-sale inspection programs and post loss/post sale restoration programs, providing an invaluable service to insured and homebuyers and sellers alike.

Additionally, with our many years of a "customer-first" philosophy, we pride ourselves on providing a fresh and honest way of dealing with contractors far removed from the "good-ol'-boy" mentality of yesteryear. We're there when we say we're going to be there. We call when we say we are going to call and most significantly, we treat you as our most important client simply because you are. It may sound simple but in this day and age of profits over performance of quantity over quality, we strive to maintain a profound principle of simply doing what is right over doing what is expected.

Location

Austin, TX 78754

Background check

Complete

Years in business

4

Times hired on Thumbtack

20

Reviews

14 Reviews
  • Landon S. Jun 2, 2017
    Roof Installation or Replacement
    Verified Review
    Erik was incredible to work with. They did such a great job and all at a great price. Customer service at it's highest level. Thanks guys.
  • Cheryl R. Mar 15, 2017
    Roof Installation or Replacement
    Verified Review
    Fantastic!
    Couldn't be happier with the new roof put on my rental property by Kas Contracting! John Sauer was professional and courteous. John kept me informed throughout the process and patiently explained everything to me. He also dealt with my insurance company and got me the coverage I needed. I own another rental and will definitely be calling John to replace that roof as well! Thank you John and Kas for an excellent experience!!!
  • Patrick V. Sep 29, 2016
    Roof Installation or Replacement
    Verified Review
    KAS Contracting - Roof Replacement
    Had a hail storm that damaged the roof, a couple windows and a fence. We selected KAS Contracting after interviewing several companies, and we're very happy we did. John Sauer was our contractor and he clearly explained everything that needed to be done and laid out the pricing and timeline. We wanted to install a solar attic fan as part of the roof replacement. But John explained to us that for our style roof we should not do that as it would cause ventilation issues if we did so...saving us a sizable amount of money we didn't need to spend! That integrity sold us right away that we made the right choice going with KAS. They were professional, met every timeline and kept us updated with every step of the project. We would go to KAS for any future jobs and highly recommend them.
  • Joe B. Jul 10, 2016
    Roof Installation or Replacement
    Verified Review
    The job was estimates for roof repair and no follow up was my experience. One e-mail and no reply to the e-mail response to set up schedule for estimates.
    H. John S. Jul 10, 2016

    Joe, We apologize for our missed opportunity to estimate your roof repair. While we pride ourselves on first-rate customer service and superior quality of work to which all our previous reviews speak to, we are beyond sorry for our reply mishap. I will contact you directly to see if there is anything we can do to assist you at this point. We appreciate your feedback on how we can improve, as it is our commitment to continually perfect our customer service. As always thank you for your time and have a great rest of the day. John Sauer General Manager Kas Contracting

  • Cary H. Jun 25, 2016
    Roof Installation or Replacement
    Verified Review
    I worked with Jason Dominguez from KAS Contracting. Jason is a KAS job supervisor specializing in roofing. Jason was VERY! good! to work with. He was courteous and respectful to a fault. He has a long history and a lot of experience in roofing. He very clearly explained the problems, what needed to be fixed, and the best way to fix them. Jason is a very friendly fellow and very easy to talk to, AND! he listens to you!! The work was done promptly and everything was cleaned up afterword. I will be keeping KAS Contracting on my short list of contractors for future work...
  • Silvia Z. Apr 4, 2016
    Roof Repair or Maintenance
    Verified Review
    Justin at Kas Contracting is great, he did a great job! Would recommend to all of my friends! Thank you Kas Contracting!
  • Matt G. Mar 2, 2016
    Roofing
    Verified Review
  • Kevin P. Feb 24, 2016
    Roof Repair or Maintenance
    Verified Review
    Thank you Kas Contracting! The price was fair and the quality was good. What more could I ask for?
  • Christy S. Feb 4, 2016
    Roof Repair or Maintenance
    Verified Review
    John was super fast, very thorough, and even though the job took a day longer than expected (due to parts) would not accept payment until 100% complete.
  • Andy S. Feb 3, 2016
    Roof Repair or Maintenance
    Verified Review
    The rep spotted the leakage problem quickly, explained it in lay language, gave me what I consider a fair price to fix it, came out a few days later and repaired it and several other roof issues. Of course I'll have to wait till the next rainstorm to be sure he fixed it, but I'm confident he did! And the work is guaranteed.
  • Allegra M. Jan 21, 2016
    Roof Installation or Replacement
    Verified Review
  • Karthik G. Aug 21, 2015
    Simply put, Kas is one of the best roofers out there in Austin. Our whole community had to replace roofs after the recent hail this Spring. Different people in our community had different experiences even with the same roofer and I was not sure who I should go with as none of them had a consistent good review. John from Kas gave me one of the best quotes and stood by his work by giving the best warranty for the workmanship compared to every one else. The materials (from the felt, shingles to the vents) used by Kas were of much higher quality than most of the other rip off roofers who gave exorbitant quotes. The crew was very professional. I knew how well the shingles were laid as I clearly heard every nail that was put on my roof. John made sure he visited frequently during the work to monitor what was going on. They cleaned up my yard at the end of the work and fixed paint issues caused during the reroofing process. I am quite happy I chose Kas over the roofer that my builder himself suggested as my house was still under new home warranty. I very rarely write reviews until otherwise I am really impressed. When a company does honest business doing quality work, I feel compelled to encourage them by writing a review.
  • Miranda O. Jun 2, 2015
    I had a water spot on the ceiling in my bathroom and Kas Contracting came out to repair this leak and look at other areas on the roof for potential leaks. John was on time, professional in demeanor and appearance. He did just what he said he would do. It has rained since the repair and we have no signs of water spots in the ceiling. It took a little over an hour to complete the job. He offered some feedback on my roof and suggestions for the future, but did so in a professional manner without pressure. I had a great experience and will utilize Kas in the future for my roofing needs.
  • Mai K. Jun 1, 2015
    I spoke to several contractors for an estimate on roof replacement after a hail storm in April. Rather than providing me with their estimates, they were all more interested in how much insurance proceeds we would receive for the damages. I called them "Vampire Roofers". To my surprise, John Sauer promptly sent me his detail line items estimate, references and insurance certificate as I requested. His pricing was excellent, references and credentials all vetted. The job was started and finished within the agreed time frame. His crew was professional and they worked hard to complete the job as promised. Going through this process I realized that even the builder didn't properly instal the roof (missing drip edges). John fixed that. These parts needed paint to match the house and even though his pricing did not include the painting, he offered to help us paint. I feel very fortunate to work with John. He is honest and true to his words which is extremely rare in the construction business. I have never engaged in any form of social blogging or review but felt compelled to do so in this case. I like to help John put all the other rip off artists out of business. I am very grateful to John and his crew for their service. Best to them.

Q&A

What is your typical process for working with a new customer?
Our traditional process for working with a new customer is simply to treat that customer as we would want to be treated. We inquire and gather all the information necessary first to ensure the proper application of our services as well as what best fits the needs of our client. This eliminates any wasted time and allows us to provide the most accurate and specific quote possible to best benefit our customer. Upon acceptance of our quote your salesperson will guide you through the production process through communication and specific timelines. We consider this a crucial component to our satisfying our customers as we would want you to always be aware of were your project stands. After completion of the project and more importantly upon your satisfaction we then request payment.
What education and/or training do you have that relates to your work?
We have over 30 years experience in roofing industry and approximately 30 years in the insurance restoration industry as well. We are IICRC certified in fire & smoke restoration, water damage restoration and applied structural drying. We are licensed independent adjusters with certifications from many of the top insurance companies and are also certified by the Texas Wind Association to assess wind damage to properties. Based upon our experience and formal educational background we feel we are well staffed and equipped to handle any roof repair or replacement, from flat to steep and shingle to tile.
Describe a recent project you are fond of. How long did it take?
We recently completed a roof replacement (03/29/16) on a house that was in the final stages of a home sale. Our customer found us on Thumbtack and based upon his specific requests we provided a quick, through and competitive estimate. After he researched us online as well as through the BBB's Accredited Program he decided on us for his immediate project. Four days later we completed the roof replacement in it's entirety. Our customer was extremely happy with how quickly we were able to tend to his project but more importantly he was ecstatic as in such a tight time frame we still upheld our high standards of work. Thanks for choosing us Bobby L.