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About
The person makes the difference. You will be dealing with a proficient and honest IT professional, with a proven customer satisfaction history in Austin TX.
The ability to solve your problem one day and become a trustful business partner afterwards.
Overview
Hired 48 times
Background checked
1 employee
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, PayPal, Square cash app, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2016
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
30 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Thomas c.
Feb 26, 2025
•
Hired on Thumbtack
Mauricio will not let you down. Professional, kind, trustworthy, very perceptive and patient man. I tried to pay him more than he said but, he said he treats all equally. I am not an I.T. guy and have severe memory problems but, he really setup and solved all my issues quickly.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Terri A.
Apr 13, 2016
•
Hired on Thumbtack
THANK YOU Mauricio! After several other "tech's?" couldn't find the problem, Mauricio did in under the time he'd estimated and at the price he quoted. Extremely professional and didn't treat me like a computer IDIot. Answered my questions in a way I could understand. I'd recommend Mauricio to anyone having computer problems.
Computer Repair
Terry L.
Oct 16, 2015
•
Hired on Thumbtack
Mauricio went above and beyond to fix my computer. He was very knowledgeable, personable, and efficient. I would highly recommend him!
Computer Repair
Nelda L.
Nov 2, 2015
•
Hired on Thumbtack
Mauricio came to my office in a very prompt manner. He was very professional and knowledgeable with all my computer issues. He listened, explained and solved all sorts of problems. Thank you
Computer Repair
Jim S.
Mar 24, 2020
•
Hired on Thumbtack
In spite of the virus issues, he was able to deal with four computers and two printers on a network, by phone and Internet connections. I didn't think it could be done. Everything went well. The price was very fair.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
IT Austin's reply
Thank you Jim!
Computer Repair
Credentials
Background Check
Mauricio Ramos
FAQs
What education and/or training do you have that relates to your work?
I studied electrical engineering, specialized in electronics. My computer related work experience includes worldwide technology companies as Microsoft, Dell and Xerox. I hold several industry certifications including the Microsoft Certified System Engineer MCSE and Microsoft Small Business Specialist. I constantly attend industry conferences and trainings to keep up with new technologies.
What types of customers have you worked with?
I help small businesses, non-profits, home offices, and home users. I have helped them setting up their networks, repairing computer problems, server installations, Cloud services, virus and spyware removal.
What advice would you give a customer looking to hire a provider in your area of work?
Hiring an IT professional is not only about the provider's technical expertise, it also requires a good deal of trust as you will be allowing them access to your personal records, business data, etc. You may want to evaluate their professional history, ethic and conduct.
