It’s free with no obligation to hire
Hired 37 times
16 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 6:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
THANK YOU Mauricio! After several other "tech's?" couldn't find the problem, Mauricio did in under the time he'd estimated and at the price he quoted. Extremely professional and didn't treat me like a computer IDIot. Answered my questions in a way I could understand. I'd recommend Mauricio to anyone having computer problems.Apr 13, 2016Verified
Mauricio came to my office in a very prompt manner. He was very professional and knowledgeable with all my computer issues. He listened, explained and solved all sorts of problems. Thank youNov 3, 2015Verified
Mauricio went above and beyond to fix my computer. He was very knowledgeable, personable, and efficient. I would highly recommend him!Oct 16, 2015Verified
Data Recovery Service
Mauricio Ramos responded almost instantly to my Thumbtack Request for an IT Professional to come to my Apt & set up my new laptop & printer. He was able to come out to do this 3 days after he contacted me, which was exactly when I was wanting this done. He was clearly very experienced at what he did (as was indicated from the information on his website, IT Austin.) He set to work immediately, unpacking my printer & setting it up quickly with an ease that demonstrated his expertise in this area. He did the same with my new laptop as well. In addition, at my request, he transferred all of my iTunes music to my new laptop as well as all my photos. I wasn't sure if this would be possible for the music particularly because I didn't have the original cable that allowed my iPhone to connect directly to my laptop. However, Mauricio was able to do this even w/o this cable! It was quite clear to me that he most definitely 'knows his stuff' when it comes to technology! Not only did he figure a way to do this w/o the original cable but figured out a work-around immediately. To me, a person who is not at all tech savvy, he was like a genius. Bottom line - Mauricio did my set up quickly, efficiently & with tremendous expertise. He also charged a very reasonable fee for his service. He was friendly & personable while working, yet always remaining completely focused on the work. I will definitely be using him as my 'go to' IT Professional as needed. He also offers private computer tutoring by the hour & I will be seeking his services for this, particularly to help me setup my Dragon Voice Activation Software. Based on my experience you can't go wrong by hiring Mauricio for any of your tech needs!Oct 20, 2015Verified
Great experience! Thank you and went above and beyond to get me set-up and working. Thanks for your help!May 29, 2019VerifiedIT Austin's reply
Thank you Drew!
- What education and/or training do you have that relates to your work?I studied electrical engineering, specialized in electronics. My computer related work experience includes worldwide technology companies as Microsoft, Dell and Xerox. I hold several industry certifications including the Microsoft Certified System Engineer MCSE and Microsoft Small Business Specialist. I constantly attend industry conferences and trainings to keep up with new technologies.
- What types of customers have you worked with?I help small businesses, non-profits, home offices, and home users. I have helped them setting up their networks, repairing computer problems, server installations, Cloud services, virus and spyware removal.
- What advice would you give a customer looking to hire a provider in your area of work?Hiring an IT professional is not only about the provider's technical expertise, it also requires a good deal of trust as you will be allowing them access to your personal records, business data, etc. You may want to evaluate their professional history, ethic and conduct.