FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the event size, number of guests, and level of service needed. We provide upfront, transparent quotes so there are no surprises. A deposit secures your booking, and the remaining balance is due before or on the event date. Larger events or late-night cleanups may have additional costs. We occasionally offer package discounts for multiple events booked in advance.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your event details, timeline, and specific needs (e.g., post-event cleanup only, or additional help during the event). From there, we create a customized plan and provide a clear, upfront estimate. Once booked, we stay in touch leading up to your event and arrive on-site ready to handle everything so you can focus on enjoying your special day.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in professional cleaning and event support, specializing in weddings and large gatherings. We’ve built our process around attention to detail, efficiency, and clear communication, ensuring venues are left spotless and organized. In addition, we continually study industry best practices for event cleaning and sanitation.