FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Inspection Self-Pay Discount We work with all insurance carriers
- What is your typical process for working with a new customer?
First we perform an inspection to see extent of water damage and assess the need for mitigation. If there is a need for mitigation services, we begin discussing the project with the customer and sign a work authorization to get started. We walk the customer through their options of self-pay versus insurnace claim, and if they choose insurnace claim we support them through the entire process to get their claim accepted and paid for properly.
- What education and/or training do you have that relates to your work?
Certifications for Water Damage Mitigation and related services from IICRC. We are an IICRC Certified Firm.