Optimized IT

Top Pro

$55/hour

Estimated price

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Experience level

Student age

Responds in about 2 hours

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About

Get all things IT covered from websites security cameras voip networks cabling Completely managed IT.. No contracts. Results will speak for themselves. Cmit has been in small and medium business support for 28 yrs 220 locations 800 techs . We get the job done right or your money back Our business IT support services include: IT Security IT Consulting HIPAA Compliance Solutions Structured Cables Networking Counter Hacking Wifi Installation Hosted VOIP Solutions Phone solutions System and Computer Management and Remote Support Penetration Testing And More

Overview

Current Top Pro

Hired 1209 times

Serves Austin, TX

Background checked

10 employees

32 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

Services offered

Topic areas

Work location

I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

97 reviews

5

82%

4

10%

3

2%

2

0%

1

6%

Read reviews that mention:

Jim P.

Jan 14, 2026

•

Hired on Thumbtack

I had a simple computer / printer issue and Optimized IT fixed it that very afternoon. They were quick and took care of it.

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

Network Support Services

John W.

Mar 13, 2026

•

Hired on Thumbtack

We had a complicated email issue which emerged after transferring a website from one hosting service to another. Punit was able to diagnose the issue fairly quickly. Resolving it was more complicated since the new host wanted us to verify things through email which was still being directed to the previous hosting site. This meant the email was non-functional and we were stuck in a catch-22. Punit was able to finally get it resolved and stayed with the issue until he could verify everything worked as planned, Would definitely use them again should another issue arise.

Details: Business use • Email • Unsure how much storage is needed • Unsure how much bandwidth is needed

Optimized IT's reply

Thank you for sharing your experience and for your kind recommendation! We understand how frustrating complex email issues can be, especially when they arise during a hosting transition and create a circular verification challenge. We’re glad Punit was able to quickly diagnose the problem, navigate the verification roadblocks, and stay with it through to full resolution. That persistence and follow-through are exactly what we strive for at CMIT Solutions. We truly appreciate your trust in us and look forward to supporting you again whenever you need assistance.

Web Hosting

Patti W.

Jul 17, 2024

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Hired on Thumbtack

Ari is very professional, very knowledgeable and very easy to work with. He answered all of our questions and found the problem right away and repaired it. I will definitely use them again in the future.

Details: Commercial (Office) • Technology support • Telephone system • My home, venue, etc. • Remotely (phone or internet)

Optimized IT's reply

Thank you so much, Marvin, for your wonderful review. We deeply appreciate your feedback and are genuinely grateful for the opportunity to assist in resolving the Telephone Issue - No Dial Tone. Our team of experienced local technicians is available for both emergency and regular visits whenever you need assistance. We also offer remote support for your convenience. Please note that we provide a wide range of IT services, including Managed Service Provider (MSP) solutions, retail website development, QuickBooks support, cybersecurity, and low-voltage cabling. Additionally, we can help you set up discounted Microsoft products. We look forward to working with you again.

Network Support Services

Lisa C.

Dec 20, 2023

•

Hired on Thumbtack

Details: Commercial (Office) • Technology support • Computer • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.

Optimized IT's reply

Network Support Services

WUMI O.

Jun 27, 2023

•

Hired on Thumbtack

The response was appreciated and that he found fix the issue remotely was a plus. Just what I needed. Also I was showed how to keep my computer updated. Thx!! I will will use again.

Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Punit Singh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for repeat customers and first-time customers. Not applicable for advanced services
What is your typical process for working with a new customer?
email and call.
What education and/or training do you have that relates to your work?
microsoft certificates. Network certificates . Available on request

Optimized IT

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