Optimized IT

Top Pro

$99/hour

Estimated price

Select a service

Zip code

Usage type

Service type

Device type

About

Get all things IT covered from websites security cameras voip networks cabling Completely managed IT.. No contracts. Results will speak for themselves. Cmit has been in small and medium business support for 28 yrs 220 locations 800 techs . We get the job done right or your money back Our business IT support services include: IT Security IT Consulting HIPAA Compliance Solutions Structured Cables Networking Counter Hacking Wifi Installation Hosted VOIP Solutions Phone solutions System and Computer Management and Remote Support Penetration Testing And More

Overview

Current Top Pro

Hired 1211 times

Serves Austin, TX

Background checked

10 employees

32 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

Services offered

Service type

Usage type

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

98 reviews

5

82%

4

10%

3

2%

2

0%

1

6%

Read reviews that mention:

Jim P.

Jan 14, 2026

•

Hired on Thumbtack

I had a simple computer / printer issue and Optimized IT fixed it that very afternoon. They were quick and took care of it.

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

Network Support Services

John W.

Mar 13, 2026

•

Hired on Thumbtack

We had a complicated email issue which emerged after transferring a website from one hosting service to another. Punit was able to diagnose the issue fairly quickly. Resolving it was more complicated since the new host wanted us to verify things through email which was still being directed to the previous hosting site. This meant the email was non-functional and we were stuck in a catch-22. Punit was able to finally get it resolved and stayed with the issue until he could verify everything worked as planned, Would definitely use them again should another issue arise.

Details: Business use • Email • Unsure how much storage is needed • Unsure how much bandwidth is needed

Optimized IT's reply

Thank you for sharing your experience and for your kind recommendation! We understand how frustrating complex email issues can be, especially when they arise during a hosting transition and create a circular verification challenge. We’re glad Punit was able to quickly diagnose the problem, navigate the verification roadblocks, and stay with it through to full resolution. That persistence and follow-through are exactly what we strive for at CMIT Solutions. We truly appreciate your trust in us and look forward to supporting you again whenever you need assistance.

Web Hosting

Michelle N.

2 weeks ago

•

Hired on Thumbtack

I needed my email to be moved to miscosoft exchange. It was a big process because I had 13 years of emails and 2 addresses. They took care of everything and gave me step by step informing along the way. Great job

Details: My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Logan S.

May 28, 2024

•

Hired on Thumbtack

We hired Optimized IT for our network cable installation and were absolutely thrilled with the results. Their responsiveness and professionalism were top-notch, and they executed the job with flawless precision. The entire process was seamless, and the quality of their work exceeded our expectations. If you're looking for a skilled and reliable network cable installer, look no further. Highly recommended!

Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • Commercial

Optimized IT's reply

Thank you, Logan, for your review. We pride ourselves in always improving our services. We also thank you for giving us more opportunities to serve you

Wiring Installation

Patti W.

Jul 17, 2024

•

Hired on Thumbtack

Ari is very professional, very knowledgeable and very easy to work with. He answered all of our questions and found the problem right away and repaired it. I will definitely use them again in the future.

Details: Commercial (Office) • Technology support • Telephone system • My home, venue, etc. • Remotely (phone or internet)

Optimized IT's reply

Thank you so much, Marvin, for your wonderful review. We deeply appreciate your feedback and are genuinely grateful for the opportunity to assist in resolving the Telephone Issue - No Dial Tone. Our team of experienced local technicians is available for both emergency and regular visits whenever you need assistance. We also offer remote support for your convenience. Please note that we provide a wide range of IT services, including Managed Service Provider (MSP) solutions, retail website development, QuickBooks support, cybersecurity, and low-voltage cabling. Additionally, we can help you set up discounted Microsoft products. We look forward to working with you again.

Network Support Services

Credentials

Background Check

Punit Singh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for repeat customers and first-time customers. Not applicable for advanced services
What is your typical process for working with a new customer?
email and call.
What education and/or training do you have that relates to your work?
microsoft certificates. Network certificates . Available on request

Optimized IT

About

Payment methods

FAQs

Related cost information

Popular in Austin

You might also like

In other nearby areas