FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a pricing system determined by the type of project requested. Our pricing is set in tiers and as packages. We also have a pay as you go system of pricing if the prospect isn't looking for a package or service term.
- What is your typical process for working with a new customer?
After services have been agreed to and the invoice has been paid we send out a questionnaire. Upon completion of the questionnaire we have a project director or manager reach out to the customer to discuss the deliverables and expectations on the project. Once expectations have been set we communicate with the customer continuously to stick to the timeline and deliverables set with the customer at the beginning of the project.
- What education and/or training do you have that relates to your work?
Insignia SEO has professionals that have worked in the industry for over 30 years. We also have marketing professionals that have a degree in Marketing and have worked with companies like Boston Market and Walt Disney Theme Parks at the corporate level.