FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
TopTier Services keeps pricing simple, fair, and transparent. We don’t believe in hidden fees — what we quote is what you pay. We offer: • 🎖️ Military Discounts • 👵 Senior Discounts • 🎁 Special Offers for new and returning customers Every job is priced based on size, time, and effort, so you only pay for what you need.
- What is your typical process for working with a new customer?
At TopTier Services, our process is designed to keep things simple and stress-free: 1️⃣ Free Consultation – We start by getting the details. Customers can call, text, or send photos/videos of what needs to be moved, assembled, or hauled. 2️⃣ Upfront Quote – We provide a clear, no-obligation estimate with no hidden fees. 3️⃣ Scheduling – We book a time that works best for the customer’s schedule. 4️⃣ Professional Service – Our team shows up on time, ready to work, and gets the job done efficiently. 5️⃣ Customer Satisfaction – We do a walk-through at the end to make sure everything is completed exactly how the customer wants. Reliable 💪, affordable 💵, and professional ✅ — that’s the TopTier way.
- What education and/or training do you have that relates to your work?
At TopTier Services, our team combines hands-on experience with professional training to deliver top-quality service: 1️⃣ Industry Experience – Every team member has years of experience in moving, furniture assembly, and junk hauling. 2️⃣ Professional Training – Our staff is trained in safe lifting techniques, proper handling of heavy or delicate items, and efficient workspace organization. 3️⃣ Continuous Learning – We stay up to date on the latest tools, methods, and best practices to ensure every job is done safely and efficiently. Skilled, knowledgeable, and safety-focused — that’s the TopTier standard. ✅