Tanner Tech

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Zip code

Computer issue

Computer type

Desktop or laptop

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Review Summary

Exceptional 5.0

(342 reviews)

This pro is a knowledgeable and skilled tech support specialist who efficiently resolves computer issues with a friendly demeanor. Customers appreciate their quick response time, clear communication, and going above and beyond to ensure satisfaction. They highly recommend the pro's services and describe them as trustworthy and reliable.

AI-generated summary of customer reviews

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Introduction

I have a passion and proven track record for providing quality remote tech support. With a 20-year career working at ESPN, JP Morgan, and more, I provide same day remote IT support, saving you time, energy, and money. Remote Services: • Blue Screens, Freezes, System Errors • PC/Mac Slow PC Optimization • Windows & Mac OS Installs, System Resets • Troubleshooting Printers, WiFi, Office 365 • Viruses, Malware, Pop-Ups, Cybersecurity • Gaming FPS Optimization, Crashing Games

Overview

Current Top Pro

Hired 615 times

Background checked

1 employee

1 year in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

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Specialties

Computer type

,

Computer issue

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Reviews

Exceptional 5.0

342 reviews

5

97%

4

1%

3

1%

2

0%

1

1%

Read reviews that mention:

Rankin K.

3 weeks ago

·

Hired on Thumbtack

Tanner was very knowledgeable, courteous, understanding, patient, helpful, thorough and effective. I highly recommend him. He thoroughly checked my computer for any for of malware and left my computer clean. He cleaned out unnecessary software. He made certain that it had the necessary protection and needed software. He checked to be certain that the necessary and desired software are installed and working properly. I highly recommend him. R. Koch

Details: PC • Laptop • Virus or malware • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Freddy R.

1 month ago

·

Hired on Thumbtack

Wow! This guy rocks! Called me within one minute. My computer was totally acting up could not get it to work. He remotely took control and got it working within no time. In addition, he cleaned it all up so it operates even faster and way better! Super nice guy as well! Highly recommend!

Details: PC • Desktop • Virus or malware • Remotely (phone or internet) • My home, venue, etc.

Computer Repair

Janis G.

4 days ago

·

Hired on Thumbtack

Tanner was a delight to work with. He fixed ALL my computer issues that were making me crazy for some time. He was patient and very knowledgeable of my issues along with being friendly and not condescending . I am a numbers person not a computer person and his help was really appreciated. Made my life easier.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Sherri M.

5 days ago

·

Hired on Thumbtack

Tanner was amazing in helping me solve my computer problem. He was very knowledgeable which provided the atmosphere of trust. I could tell he knew what to do, and he helped to involve me which helped me understand the steps he was taking. I will definitely use him again and recommend him to my colleagues. I am thrilled by the finished product.

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Angela W.

3 weeks ago

·

Hired on Thumbtack

Very knowledgeable and informative. I had been struggling with my computer for a year and Tanner fixed it in a day. Polite and responsive, 100% recommend!!!

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Adam Pope

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Upfront fees will be discussed prior to any repairs or consultation.
What is your typical process for working with a new customer?
I listen to the customer to get a full picture of the IT problem they face, so I can fully diagnose, troubleshoot, and provide a solution (repair, consultation, etc.)
What education and/or training do you have that relates to your work?
I have a BBA degree from Texas Tech University. I have 20 years of professional IT experience working at Fortune 50 companies, providing tech solutions to internal and external clients.